Investment Specialist

SoFi

Jun 20

Applications are closed

Job
Full-time
Junior & Mid Level
Banking & Finance
$60.8K - $114K
Jacksonville

Requirements

What you’ll need:
Must have one of the following existing licensing combinations: Series 7, 63, & 65 OR Series 7 & 66
Must maintain all necessary professional certifications required for the role
Bachelor’s degree preferred, but a combination of education and experience may be considered in lieu of a degree
2+ years of financial services experience required, preferably assisting customers in a service environment
Experience and understanding of margin and option concepts, rules and regulations
Excellent verbal and written communication, analytical and interpersonal skills, and a customer service mindset
Deep understanding of financial concepts
Ability to identify, meet, and follow through with client needs and requirements
Self-starter, problem-solver, and a goal-oriented team player with a ‘no job is beneath me’ attitude
Ability to work independently and perform multiple tasks efficiently
Organized with strong attention to detail
Show curiosity and confidence when dealing with clients and able to ask for help when needed
Meets evolving position objectives as defined by management
Ability to iterate, learn, and innovate
Must successfully clear FINRA fingerprint background check
Nice to have:
Experience with corporate actions
Experience with margin/investment risk
Series 4
Series 24

Responsibilities

Support members over the phone, chat, and email
Educate and assist members on margin, options, equities and crypto
Problem solve any operational or technical issues pertaining to SoFi Invest products
Perform ongoing monitoring of member accounts with attention to detail and accuracy
Work with SoFi’s custodial platform as needed to open, fund, and transact in member accounts
Work with management and product teams to continuously improve operational processes and technical platforms to better serve our members
Assess the member’s financial situation and goals through one-on-one inbound calls
Educate members on the benefits and value of Brokerage and Robo accounts
Work with members who would like to open an investment account to help them understand the offering, benefits, and account opening process
Educate members on terms and processes associated with BrokerageCrypto and Robo accounts
Discuss and explain investment performance and decisions with current wealth members
Provide member’s operational support for specific investment-related questions and issues

FAQs

What type of investment services does SoFi offer?

SoFi offers Brokerage services, Robo Advisor services, retirement accounts, and Crypto Currencies.

What is the main responsibility of an Investment Specialist at SoFi?

The main responsibility of an Investment Specialist at SoFi is to work with existing SoFi members and new customers to help them build and improve their financial futures using SoFi’s suite of investment services.

What skills are required to be successful as an Investment Specialist at SoFi?

Successful Investment Specialists at SoFi should have strong knowledge of investment products and services, excellent communication and customer service skills, and the ability to build and maintain relationships with clients.

Can Investment Specialists at SoFi provide financial advice to clients?

Investment Specialists at SoFi can provide guidance and information about SoFi’s investment products and services, but they are not licensed financial advisors. Clients seeking personalized financial advice should consult with a licensed financial advisor.

SoFi

SoFi helps you save, spend, earn, borrow, invest, and protect your money–all in one app. NMLS 1121636

Finance

Industry

1001-5000

Employees

2011

Founded Year

Mission & Purpose

SoFi is a values-driven company on a mission to help our members get their money right. We create modern financial products and services that help people borrow, save, spend, invest, and protect their money better, so that they can achieve financial independence and realize their ambitions—from owning a home to saving for retirement, paying off their student loans, and more.