FAQs
What is the main focus of the IT Application Analyst position at UC Health?
The primary focus is on providing technical support, integration support, and customer relations for approximately 110+ clinical applications, handling break-fix issues, production support, upgrades, and new application projects.
What qualifications are required for this position?
A Bachelor's degree in Information Systems or a related field is preferred, along with two or more years of experience with computer applications. Healthcare systems experience and knowledge of UC Health's current systems are also desired.
What types of support does the Clinical Systems Applications Team provide?
The team provides documented solution alternatives to problems, application design changes, maintenance support, user training, and resolves application errors reported by users.
Where is this position located?
The IT Application Analyst position is located in Cincinnati, OH, United States.
Is there an opportunity for career development in this role?
Yes, UC Health emphasizes skill development and career growth for team members, encouraging them to build relationships and enhance their capabilities.
What are the key responsibilities of the IT Application Analyst?
Responsibilities include system development and support, system definition, coordination of projects, project support, and maintaining customer relationships.
How does the team ensure user satisfaction?
The team facilitates end-user meetings, develops consensus within user groups, communicates effectively, and encourages actions that lead to high client satisfaction.
Does the position involve collaboration with other departments?
Yes, the IT Application Analyst collaborates with various IS&T groups, vendors, and other departments to ensure optimal functionality and implementation of applications.
Are there any specific software or applications the analyst will support?
The position involves supporting applications within UC Health's clinical systems, although specific software knowledge is not explicitly listed in the job description.
Is experience in healthcare systems necessary for this job?
While not mandatory, healthcare systems experience is desired and can be beneficial for candidates applying for this role.