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IT Manager

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  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
    IT & Cybersecurity
  • Amsterdam

Requirements

  • A minimum of 5+ years’ progressive experience within an IT Support, Technician or IT Manager role gained within a similar Hospitality environment in Brussels or the wider Benelux region.
  • Pre-opening Hotel Experience with strong project management skills including system implementation and setting up of IT protocols
  • Solid understanding of LAN Network/Server Support, carriers and firewalls
  • Have previously worked with a range of Hotel Systems Opera PMS, POS, hotel applications and interfaces
  • Be well versed in guest room technology with a good working knowledge of AV equipment
  • Be well versed in Belgium legal requirements relating to GDPR and Data Protection
  • Strong organisational skills, and the ability to work within tight deadlines both individually and within a wider team.
  • Fluency in Dutch/French in addition to English is preferred for this role
  • During our preopening period you may need to have a flexible approach to working hours

Responsibilities

  • - Work in partnership with our Regional IT Director, General Manager and Senior Executive team to provide a dedicated in-house IT service for our new property in Brussels
  • - Oversee a number of important IT projects on our critical path during the pre-opening period
  • - Ensure that the project runs to schedule, pre-opening budgets are managed, IT systems and protocols are in place and the property is successfully launched
  • - Responsible for all aspects of the IT infrastructure and services supporting the property
  • - Ensure the highest security and compliance standards are in place to protect data and systems
  • - Provide user support to our team and ensure functional integration of network and LAN hardware components
  • - Ensure that all IT systems and hardware are functioning properly
  • - Maintain IT contracts and maintenance schedules
  • - Provide AV and Technical support for guestrooms and events
  • - Ensure continuity of our business systems and IT systems are maintained for the comfort of our guests and to ensure our team can maintain service delivery
  • - Support the senior executive team with the creation of the annual IT budget and plan for system upgrades and the implementation of new technology and platforms to support the business
  • - Responsible for ensuring that all GDPR and statutory Data compliance laws in Belgium are adhered to across all systems, with particular regard sensitive and financial data

FAQs

What is the start date for the IT Manager position?

The IT Manager position is for a project opening in early 2025.

What are the key responsibilities of the IT Manager at The Standard, Brussels?

The IT Manager will oversee IT infrastructure, manage IT projects during the pre-opening period, ensure compliance with security and data protection standards, provide user support, and maintain IT systems and contracts.

Is prior hospitality experience required for this role?

Yes, a minimum of 5+ years of progressive experience within an IT Support, Technician, or IT Manager role in a hospitality environment is required.

Are language skills important for the IT Manager position?

Yes, fluency in Dutch/French in addition to English is preferred for this role.

What is the application eligibility for candidates?

All applicants must be eligible to live and work in the European Union, and documented evidence of eligibility will be required prior to employment.

What are the working hours for this position?

During the pre-opening period, a flexible approach to working hours may be required.

Does the role require knowledge of GDPR regulations?

Yes, the IT Manager should be well versed in Belgium legal requirements relating to GDPR and Data Protection.

What benefits are offered to the IT Manager?

Benefits include CDI contract, 20 days holiday plus public holidays, meals on duty, worldwide travel discounts, employee family rates, in-house experience program, F&B discounts, recruitment referral scheme, local transport benefit, eco-vouchers, and regular social activities.

Will the IT Manager provide technical support for events?

Yes, the IT Manager will provide AV and technical support for guest rooms and events as part of their responsibilities.

Is project management experience necessary for this role?

Yes, having strong project management skills, particularly in system implementation and setting up of IT protocols, is important for the IT Manager position.

Always interesting and anything but. Found in Miami, NYC, London, Hua Hin, Maldives, Bangkok and soon Singapore.

Travel & Leisure
Industry
501-1000
Employees

Mission & Purpose

The Standard is the most powerful brand in the lifestyle hotel business. Founded in 1999, The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. Launched originally in Hollywood, The Standard has now opened properties in marquee locations across the globe including in New York, Miami, London, the Maldives, Hua Hin, Ibiza, and Bangkok. Standard hotels in Singapore, Melbourne, Lisbon, Brussels, Vienna, Dublin, Brooklyn, Pattaya, Mexico, and Austin are under development. Standard International has expanded their portfolio with branded residences under development in Miami, Lisbon, Phuket and Hua Hin. The goal of every Standard project—be it a city hotel, a seaside resort, or a rooftop bar—is to defy convention, up the aesthetic stakes, and deliver an experience that only The Standard can.