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IT Network Field Technician

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TipTopJob

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • St Albans

AI generated summary

  • You need knowledge of firewalls, routers, switches (Cisco), Microsoft Suite, cabling (CAT5), Ubiquiti UniFi, printer troubleshooting, a UK driver's license, and networking certifications. SQL experience is a bonus.
  • You will install and configure network hardware, troubleshoot issues, monitor performance, implement security protocols, train staff, and document setups and resolutions.

Requirements

  • Good working knowledge with a range of firewalls, routers and switches e.g. Cisco
  • Proficiency with the Microsoft product suite e.g. Office 365, Active Directory
  • Cabling management e.g. CAT5
  • Ubiquiti UniFi connectivity and troubleshooting
  • Printer connectivity troubleshooting
  • Strong customer facing and a problem solving focused approach
  • Full UK Drivers licence
  • It would be highly advantageous if the Field Network Engineer had relevant networking certifications.
  • Experience with Databases e.g. SQL would also be a bonus.
  • A willingness to learn is also an important factor of the role, as the company develop their own software and are offering a change to certifications within Cybersecurity.

Responsibilities

  • Install and configure network hardware and software (routers, switches and firewalls)
  • Troubleshoot and resolve network issues on-site and remotely: regular visits 2:3 times a week and the remaining from their Hitchin office.
  • Monitor and maintain network performance and reliability.
  • Implement security protocols like firewalls and VPNs.
  • Provide support and training to non-technical staff on network use.
  • Document network setups and resolutions for reporting.

FAQs

What is the job title for this position?

The job title is IT Network Field Technician.

Where is the job located?

The job is located in Hertfordshire.

What is the starting salary for the IT Network Field Technician role?

The starting salary is up to GBP40,000, depending on experience.

What are the key skills required for this position?

The key skills required include knowledge of firewalls, routers, switches, proficiency with the Microsoft product suite, cabling management, Ubiquiti UniFi connectivity, printer troubleshooting, and strong customer service skills.

Is a full UK driver's license required for this job?

Yes, a full UK driver's license is required.

Will I need to travel for this role?

Yes, the role involves traveling to support 20+ sites in Hertfordshire and North London, roughly 2-3 times a week.

Are relevant networking certifications advantageous for this role?

Yes, having relevant networking certifications would be highly advantageous.

What kind of support and training will I provide in this role?

You will provide support and training to non-technical staff on network use.

What benefits are offered with this position?

Benefits include 25 days annual leave, bonuses based on company performance, flexible hybrid working, access to an EV car or car allowance, contributory pension scheme, and a budget for training and certifications.

How do I apply for this position?

You can apply by clicking the 'apply' button or sending your updated CV to gianluca (at) circlerecruitment (dot) com.

What type of networking equipment will I be working with?

You will be working with routers, switches, firewalls, and will troubleshoot Ubiquiti UniFi connectivity.

Will there be opportunities for further training and certifications?

Yes, there will be a budget for training and certifications, including opportunities within Cybersecurity.

Is experience with databases important for this job?

While not essential, experience with databases, especially SQL, would be a bonus for this role.

Is this position more focused on fieldwork or office work?

This position is primarily focused on fieldwork, with regular site visits and some remote work from the Hitchin office.

What is the company that is hiring for this role?

The hiring company is a rapidly growing civil engineering firm.

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