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IT Operations Director

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PKF-Francis Clark Chartered accountants & business advisers

3mo ago

  • Job
    Full-time
    Expert Level
  • Exeter, +2

AI generated summary

  • You need significant IT ops management experience, preferably in professional services, strong team leadership, knowledge of IT systems, governance, and compliance, plus excellent communication skills.
  • You will lead the IT team, manage systems and security, oversee budgeting and governance, report to leadership, handle vendor relations, and collaborate to improve departmental IT solutions.

Requirements

  • Significant experience in IT operations management and service delivery.
  • Experience of working in a professional services organisation would be advantageous.
  • Extensive team leadership and development experience.
  • Thorough working knowledge of IT systems and infrastructure.
  • Experience of IT systems development.
  • Experience of IT governance and compliance.
  • Strong communicator at all levels.
  • Willingness to travel and build relationships with senior people with varying IT capabilities.

Responsibilities

  • Lead, develop and motivate the IT Operations Team.
  • Support the COO and Board with your technology knowledge and guidance
  • Ensure the smooth operation of the company's IT systems, including hardware, software, and network infrastructure.
  • Deliver monthly IT operations reports across the firm and up to Board level.
  • Act as a lead on IT procurement and vendor management processes.
  • Strong financial IT governance and budgeting.
  • Be responsible for IT governance and work with Legal and data owners on data governance
  • Oversee IT security, disaster recovery, and business continuity planning.
  • Maintain and develop IT policies and procedures, including provision of training, guidance, and support to end users.
  • Collaborating and knowledge sharing with other firms within the PKF network.
  • Develop proactive relationships and communicate with different department leaders and partners to understand their business challenges and work with your IT team to drive improvements.

FAQs

What is the primary responsibility of the IT Operations Director?

The primary responsibility of the IT Operations Director is to lead, develop, and motivate the IT Operations Team while ensuring the smooth operation of the company's IT systems, including hardware, software, and network infrastructure.

Will the IT Operations Director need to travel for work?

Yes, the IT Operations Director is expected to travel regularly, spending time in Exeter and Torquay, with monthly trips to other offices such as Poole, Bristol, and Truro.

What type of work environment does PKF Francis Clark offer?

PKF Francis Clark offers a supportive and flexible culture, allowing for hybrid working arrangements where some work can be done from home.

Is experience in a professional services organization advantageous for this role?

Yes, experience of working in a professional services organization would be advantageous in this role.

What are some core responsibilities associated with IT governance?

Core responsibilities associated with IT governance include overseeing IT security, disaster recovery, business continuity planning, and ensuring compliance with legal and regulatory requirements.

What are the opportunities for career development at PKF Francis Clark?

PKF Francis Clark offers opportunities for career expansion and development in various directions, supported by a culture that encourages professional growth.

What benefits does the firm provide in terms of financial support?

PKF Francis Clark provides various financial benefits including a pension scheme, group life assurance, group income protection, and a health cash plan.

Does the company offer support for health and wellbeing?

Yes, the company offers several health and wellbeing benefits including private medical insurance, the option to buy extra holiday days, counselling support, and virtual GP access.

Are there any unique perks available to employees?

Yes, unique perks include Medicash Extras for discounts, gifts for career milestones, a volunteering day per year, emergency funding from the Francis Clark Charitable Foundation, and an electric vehicle lease scheme.

What is the company culture like at PKF Francis Clark?

The company culture at PKF Francis Clark is described as supportive, flexible, and inclusive, aiming to create an environment where employees can be themselves and be part of a forward-thinking team.

PKF-Francis Clark Chartered accountants & business advisers

Accounting
Industry
501-1000
Employees
1919
Founded Year

Mission & Purpose

PKF Francis Clark is a firm of chartered accountants and business advisers based in the South West. Established in 1919, the firm has grown to over 900 staff and 57 partners across nine offices (Bristol, Exeter, Plymouth, Poole, Salisbury, Southampton, Taunton, Torquay and Truro). We are passionate about the client being central to everything that we do and are constantly trying to exceed their expectations. Our vision is shared ambition – we take time to understand a client’s business and will work with them to achieve their goals, making sure that we provide the right specialist advice for their individual needs. We are renowned for our range of expertise across multiple specialisms and sectors. Our clients have one point of contact but enjoy the peace of mind that should they need advice on a specific specialist area, we have the expertise in-house to be able to help quickly and efficiently. We offer a supportive and flexible culture, taking your career seriously to enable you to be the best you can be. In September 2022, PKF Francis Clark was certified as a Great Place to Work. In February 2023 we were ranked as one of the UK’s Best Workplaces for Wellbeing (40th out of 79 among large organisations). We work hard to ensure that ours is a culture where our people can be themselves, develop and be part of a forward-thinking team that makes brilliant things happen. We are a member of PKF UKI, which is ranked 11th in Accountancy Age's 2022 ranking of the UK's largest accountancy firms. Membership of the PKF Global network, covering 150 countries, allows us to better support our clients both here in the UK and around the world, especially those with international and cross border interests.