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IT Product Owner - Costco Travel

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  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
  • Plano

Requirements

  • 5+ years’ current experience working on a Scrum and/or Agile team.
  • 5+ years’ current experience working within a complex software development environment.
  • 5+ years’ experience with creating documentation for communication with varied audiences.
  • 2+ years’ experience working on complex development projects.
  • Deep understanding of business requirements elicitation pursuant to specific programs/projects involved.
  • Proficient in requirements gathering, business modeling, project scoping, and use case creation.
  • Expertise in utilizing standard documentation tools/utilities.
  • Recommended
  • Deadline oriented and capable of self-management.
  • Strong work ethic, demonstrated attention to detail, excellent time management, and organizational skills.
  • Ability to work both independently and within a close team environment.
  • Ability to listen to and understand business needs.
  • Experience with Splunk, Wavefront, or any other types of reporting tools.
  • Experience with change management.

Responsibilities

  • Defines and communicates the minimum viable product (MVP) for a given application / product and the supporting release plans.
  • Collaborates with Product Managers and technology stakeholders (e.g., Systems Architects) to define new and or enhanced product requirements and functionality.
  • Collaborates with Product Managers to support the prioritization of feature enablers defined by architects within the product roadmap.
  • Works continuously daily with teams to provide answers, feedback, and direction on work items, enablers, and user stories.
  • Consults Product Managers for guidance and clarity on the product vision, roadmap, and requirements.
  • Collaborates with Scrum Masters to ensure the work managed by teams achieves the highest value relative to needs priority of the business.
  • Collaborates with Scrum Masters and teams to define the sprint plan based on the priority outlined within the overall product vision and roadmap.
  • Prioritizes the sprint backlog (as part of the sprint planning ceremony) based on the sequencing and ranking of features defined in the product roadmap.
  • Refines product requirements based on the input obtained through sprint showcases and demos.
  • Creates and authors user stories with detailed acceptance criteria written in the customers’ voice.
  • Collaborates with the team to prepare the estimates for the user stories within the product backlog.
  • Conducts the formal review and acceptance of user stories implemented by a team within a sprint.
  • Drives the execution of user acceptance testing (UAT) activities with support from business and technology team members.
  • Supports and participates in program level ceremonies including product increment (PI) planning sessions with input and consultation from the Product Manager.
  • Performs functional reviews as part of sprint demos and showcases along with the Product Manager and Delivery Manager.
  • Supports business strategy by forming a backlog of features and user stories for use by the delivery team.
  • Articulates requirements for each user story with detailed acceptance criteria.
  • Effectively uses data and insights from multiple sources that benefits the business and our members.
  • Constantly pursues incremental delivery by looking for ways to meet business goals and learn from members and end users through frequent, measurable enhancements.
  • Works collaboratively and uses best practices with the delivery team to support backlog refinement, sprint planning, and long-term release planning.
  • Monitors and improves product health.
  • Ensures completed stories meet acceptance criteria by reviewing test plans, the output of automated testing, or where necessary, contributing to manual testing efforts.
  • Prioritizes and collaborates in resolution of issues and defects.
  • Seeks and improves processes across the entire product team.
  • Seeks and improves processes across the delivery team by using retrospectives to inspect and adapt.
  • Effectively communicates with team members, stakeholders, and all levels of management.
  • Provides direction, mentorship, and coaching to junior Product Owners.
  • Stays current with product management and lean-agile best practices.

FAQs

What is the primary role of the IT Product Owner at Costco Travel?

The primary role of the IT Product Owner at Costco Travel is to define requirements, assist with the overall product roadmap/vision, drive value at the scrum team level, and serve as the "voice of the customer." They ensure that the needs of the end-user are incorporated into the product from design to deployment and manage the product backlog of user stories.

What qualifications are required for the IT Product Owner position?

Required qualifications include 5+ years of experience working on a Scrum and/or Agile team, 5+ years within a complex software development environment, 5+ years creating documentation for varied audiences, and 2+ years working on complex development projects. A deep understanding of business requirements elicitation and proficiency in requirements gathering and business modeling is also required.

What type of work environment does Costco Travel IT offer?

Costco Travel IT offers a dynamic, fast-paced environment where employees are surrounded by dedicated and highly professional teams. It emphasizes a family and employee-centric atmosphere, promoting a culture of support and growth.

What are some responsibilities of the IT Product Owner regarding user stories?

The IT Product Owner is responsible for creating and authoring user stories with detailed acceptance criteria, refining product requirements based on input from sprint showcases, and conducting formal reviews and acceptance of user stories implemented by the team.

Is the IT Product Owner expected to have experience with specific tools or reporting software?

While not required, experience with tools such as Splunk, Wavefront, or other reporting tools is recommended. Familiarity with change management processes is also beneficial.

What type of benefits does Costco offer to employees in this role?

Costco offers a comprehensive benefits package that includes paid time off, medical/dental/vision benefits, health care reimbursement accounts, disability insurance, life insurance, a 401(k) plan, and a stock purchase plan for eligible employees.

What does Costco expect in terms of collaboration and communication from the IT Product Owner?

Costco expects the IT Product Owner to effectively communicate with team members, stakeholders, and management at all levels, collaborate with Scrum Masters and Product Managers, and provide direction, mentorship, and coaching to junior Product Owners.

What is the pay range for the IT Product Owner position?

The pay range for this position is $105,000 - $135,000 for Level 2 and $130,000 - $160,000 for Level 3, depending on experience and qualifications.

Are there any accommodations available for applicants with disabilities?

Yes, applicants who need assistance or a reasonable accommodation due to a disability during the application or recruiting process can send a request to IT-Recruiting@costco.com.

Does Costco provide sponsorship for work authorization?

No, applicants and employees for this position will not be sponsored for work authorization, including but not limited to H1-B visas.

Retail & Consumer Goods
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

Costco Wholesale is a multibillion dollar global retailer with warehouse club operations in 11 countries. We are the recognized leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. Despite our large size and rapid international expansion, we continue to provide an atmosphere in which our employees thrive and succeed. If you are an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, you've come to the right place. Our successful employees are service-oriented with integrity and commitment toward a common goal of excellence. Costco offers great jobs, great pay, great benefits and a great place to work.