FAQs
What is the main responsibility of the IT Service Desk Analyst?
The main responsibility of the IT Service Desk Analyst is to provide varied support, including 1st and 2nd line support, and to assist with 3rd line issues as needed by the Infrastructure Manager, ensuring efficient and professional IT services throughout the firm.
Where is the IT Service Desk Analyst position located?
The IT Service Desk Analyst position is located in the Manchester office.
What is the application deadline for this position?
The application deadline for this position is Thursday, 8th August 2024, at midnight.
What documents do I need to submit with my application?
Applicants need to submit a covering letter, an up-to-date CV, and a completed application form to jobs@leighday.co.uk.
What should be included in the covering letter?
The covering letter should include your interest in the role, salary expectations, and applicable notice period.
What is the company's commitment to diversity and inclusion?
Leigh Day is committed to the principles of equality, diversity, and inclusion, valuing the diversity of colleagues, clients, and third parties, and creating an environment where everyone feels included and valued for their unique characteristics, skills, and abilities.
What are the employee benefits associated with this role?
Employee benefits include hybrid working (typically 2 days from home), 29 days annual leave (excluding public holidays), enhanced pension contributions, life assurance (4x salary), a healthcare cash plan, subsidised gym/sports team membership, a cycle to work scheme, enhanced maternity & paternity pay, and free breakfasts and lunch every day.
Is there an opportunity for hybrid working in this role?
Yes, there is an opportunity for hybrid working, typically allowing for 2 days from home for a full-time worker.
How many annual leave days are provided?
The role offers 29 days of annual leave, excluding public holidays.
What additional support is provided for physical wellness?
The company provides subsidised gym/sports team membership of up to 50% off, as well as a cycle to work scheme.