Logo of Huzzle

Home

Matches

Explore

Manage

Find 52,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

IT Support Engineer (m/w/d)

image

Amazon

20d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Bad Hersfeld

AI generated summary

  • You need a MINT degree, experience with Microsoft and Linux networks, system integration, B1+ English/German, relevant certifications, and a valid driver's license.
  • You will support end-user devices and IT infrastructure, assist with network projects for new buildings, propose process improvements, and mentor colleagues.

Requirements

  • Ein Abschluss in einer MINT-Disziplin (z.B. Informatik) oder verwandten Studienrichtung
  • Erfahrung in der Administration heterogener Netzwerke mit Microsoft-Windows- und Linux-basierten Clients und Servern
  • Erfahrung mit Netzwerkinfrastruktur, Systemintegration und in der Arbeit mit Drittanbietern
  • B1+ Englisch- und Deutschkenntnisse in Wort und Schrift
  • Weitere Branchenzertifizierungen, beispielsweise ITIL, Cisco (CCNA, CCNP), Microsoft (MCP, MCSE) oder Linux (LPIC-1, LPIC-2)
  • Erfahrung mit der Arbeit in einem dynamischen, kundenorientierten Umfeld
  • Erfahrung im Umgang mit gebräuchlichen Netzwerk- und Internetprotokollen, beispielsweise Netzwerkmanagement-, -kommunikations- und -sicherheitsprotokollen
  • Erfahrungen im IT-Asset-Management und -Einkauf
  • Gültiger Führerschein

Responsibilities

  • Unterstützung von Endbenutzergeräten und der IT-Infrastruktur in Deinem Gebäude
  • Hilfe bei wesentlichen Netzwerkprojekten, beispielsweise den IT-Einrichtungen für neue Amazon-Gebäude
  • Vorschlagen neuer Prozesse, die den Einsatz von IT an den Amazon-Logistikzentren verbessern
  • Mentoring und Förderung von Kolleg:innen

FAQs

Is this position full-time or part-time?

The position is initially offered as part-time, but there is the possibility of transitioning to full-time employment.

What are the main responsibilities of the IT Support Engineer?

The main responsibilities include supporting end-user devices and the IT infrastructure in your building, assisting with major network projects, proposing new processes to enhance IT usage at Amazon logistics centers, and mentoring colleagues.

What qualifications are needed for the IT Support Engineer position?

A degree in a STEM discipline (e.g., computer science) or a related field is required, along with experience in administering heterogeneous networks with Microsoft Windows and Linux-based clients and servers.

Are there opportunities for professional development?

Yes, the company offers good development opportunities and free access to online learning platforms.

What languages are required for this position?

B1+ proficiency in both English and German is required, both spoken and written.

Can you describe the work environment for this role?

The work environment is dynamic, with the requirement to work on-site and visit other operational locations in Germany and possibly internationally.

What kind of benefits does Amazon offer for this position?

Benefits include retirement, life, and disability insurance, an Employee Assistance Program (EAP), flexible working hours, generous parental leave, discounts on the Amazon website, and English courses.

Is there a focus on diversity and inclusion in the workplace?

Yes, Amazon emphasizes diversity and inclusivity, offering programs such as the "Women's Leadership Program" and various affinity groups for employees.

What experience is preferred for this IT Support Engineer role?

Preferred experience includes industry certifications (e.g., ITIL, Cisco, Microsoft, or Linux), working in customer-oriented environments, and familiarity with common network protocols.

Do I need a driver's license for this role?

Yes, having a valid driver's license is preferred.

image

Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.