Logo of Huzzle

Home

Matches

Explore

Manage

IT Support Technician

image

neuro42

Jul 7

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • IT & Cybersecurity
  • San Francisco

Requirements

  • Administration experience in GSuite and Office 365 domains
  • Great communication skills with the ability to work as a team player
  • Must be a self-starter that can work independently and deliver according to expectations
  • Minimum of 2 years of tech support experience in the field
  • Experience in customer service with a positive attitude toward helping clients
  • Experience with Dropbox, Office 365, G Suite
  • Excellent verbal, organizational and follow-up skills, can-do attitude, detail oriented
  • High level of expertise in Linux and Windows, including installation and troubleshooting
  • Familiarity with TCP/IP networking to include setting-up routers, switches and Wi-Fi
  • Proficient in resolving hardware issues with PCs and servers
  • Experience with installing network printers and troubleshooting printing operation
  • Ability to lift up to 40lbs to set-up and move computer and server equipment
  • Ability to assist team members with on-site installations of: network cabling, Wi-Fi access point mounting, IP network surveillance cameras, VoIP phones
  • Strong commitment to the mission of Young Community Developers Inc. and to individuals from diverse populations
  • Self-motivated individual who has a passion to ensure that program goals, objectives and tasks are completed in a timely fashion and exceeds standards

Responsibilities

  • The IT Support Technician will be able to provide troubleshooting and problem-resolution services to staff regarding a wide variety of hardware and software issues
  • The IT Support Technician uses documented processes and procedures to execute required duties and can work with a minimum of supervision and assistance
  • Desktop support (PC & Linux) experience
  • Software and hardware support for day to day operational trouble-shooting (PC & Linux)
  • Monitor and maintain security and patch level on all workstations to ensure all systems are updated, secured and protected
  • Network and Server experience (WAN & LAN)
  • Setting up network switches and network printers
  • Mobile phone support experience with iOS and Android devices
  • Perform and delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
  • Proven track record for comprehensive, systematic troubleshooting, problem solving skills
  • Demonstrated ability to achieve high level of customer satisfaction
  • Ability to exercise good judgment in determining work and problem resolution priorities and approaches
image

neuro42

We are positively impacting lives through our portable MRI for neuro imaging and interventions.

Science & Healthcare
Industry
11-50
Employees
2020
Founded Year

Mission & Purpose

neuro42 is developing and commercializing advanced MRI technology for diagnosis and image-guided interventions of neurological diseases and conditions. Named one of the Top 10 Great Companies to Work for in 2023. Stay tuned for more updates.