FAQs
What is the primary responsibility of the IT Support Training Specialist at ManTech International Corporation?
The primary responsibility is to provide guidance and standards for an IT support-focused training program, designed to enable government agency IT support personnel to effectively assist consular sections.
What types of training methods will the IT Support Training Specialist employ?
The specialist will conduct formal classroom courses, workshops, and seminars to train personnel.
What qualifications are required for this position?
Candidates must have 8 years of experience in Information Technology, a bachelor's degree in business, education, or IT, or relevant IT certifications, along with excellent communication skills and knowledge of Instructional Systems Design.
Is prior technical training experience preferred for this role?
Yes, prior technical training experience is preferred.
What is the travel requirement for the IT Support Training Specialist position?
The position requires the ability to travel up to 75% domestically and internationally.
Are there any security clearance requirements for this job?
Yes, candidates must be U.S. Citizens and must be able to obtain and maintain a U.S. Secret clearance, with a current and active Secret clearance strongly preferred.
What physical requirements should candidates be aware of for this position?
Candidates must be able to lift equipment up to 50 lbs, perform installation work in constrained spaces, remain stationary for up to 50% of the time, and communicate effectively both verbally and non-verbally.
What tools or software experience is preferred for applicants?
Preferred experience includes using multimedia development tools (Adobe Captivate, Articulate, Camtasia), webinar software (Webex, MS Teams, Zoom), and applications like ServiceNow and Salesforce.
What type of curriculum development will the IT Support Training Specialist be involved in?
The specialist will design curriculum content including outlines, learning objectives, interactive simulations, and knowledge assessment questions.
How does ManTech International Corporation support diversity and inclusion in its hiring practices?
ManTech is an equal opportunity employer that does not discriminate based on various characteristics including race, color, sex, religion, age, national origin, and disability, among others. They actively encourage applications from diverse candidates.