Jo Malone London - Assistant Boutique Manager - 37.5 Hours

Jo Malone London

1mo ago

Job
Full-time
Entry & Junior Level
Hospitality & Retail
London

AI generated summary

You need proven retail experience, a passion for customer service, coaching skills, drive to achieve targets, and flexibility in availability for this Assistant Boutique Manager role.
You will support the Boutique Manager in leading and developing the sales team, achieving targets, and creating memorable customer experiences through events and services.

Requirements

If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.
You will have:
Proven retail experience at Supervisor or above level, preferably within beauty
The ability to provide inspirational, authentic and personalized customer service
Experience of creating and executing in-store events
Experience of coaching/mentoring others to achieve their full potential and to succeed
A drive to achieve sales and customer service targets
Retail operations experience including inventory management and cash reconciliation
Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
Proficient in Microsoft Office
Proof of right to live and work in the country

Responsibilities

Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. As well as coveted colognes, Jo Malone London creates luxurious scents for bath, body and home. Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.
We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Assistant Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store.

FAQs

What is Jo Malone London known for?

Jo Malone London is known for elegantly simple scents with unexpected ingredients and a unique twist, as well as luxurious scents for bath, body, and home.

What are some of the benefits of working as an Assistant Boutique Manager at Jo Malone London?

Some of the benefits include competitive industry salary, commission scheme eligibility, annual leave and family leave, product discount, mental health wellbeing initiatives, benefits platform with exclusive discounts, extensive training and development offering, and more.

What qualifications are required for the Assistant Boutique Manager position at Jo Malone London?

Qualifications include proven retail experience at Supervisor or above level, ability to provide inspirational customer service, experience in creating and executing in-store events, coaching/mentoring skills, drive to achieve sales and customer service targets, retail operations experience, flexibility in availability, proficiency in Microsoft Office, and proof of right to live and work in the country.

Jo Malone London

Jo Malone London, British Fragrance and Lifestyle House. Contemporary and Enchanted.

Retail & Consumer Goods

Industry

10,001+

Employees

1994

Founded Year

Mission & Purpose

Understated style. Defined by a rather unconventional sense of sophistication. A British fragrance and lifestyle house, with a contemporary point of view. Timeless and elegant... but always infused with a charming dash of wit and whimsy. Acquired by The Estée Lauder Companies, Inc. in 1999, today the brand is available in 63 countries worldwide and continues to inspire a loyal following.