FAQs
What is the role of a Jo Malone London Christmas Team member?
The role involves delivering exceptional customer experiences, assisting customers in finding gifts or signature scents, supporting visual merchandising, and maintaining store housekeeping standards during the busy festive season.
Are there any specific experiences required for this position?
Previous retail, sales, or customer service experience is desirable, but not strictly required, as the company invests in the continued development of its employees.
Is this a full-time or part-time position?
This is a part-time, temporary position specifically for the festive season.
What qualities are you looking for in candidates?
We’re looking for passionate and enthusiastic individuals, great communicators, those with a positive outlook and accommodating, can-do attitude, and flexibility to work across peak trading times leading up to Christmas.
What type of schedule can employees expect?
We offer a variety of rotas and contracts to meet various schedules, allowing for flexibility.
Is there a staff discount available for employees?
Yes, employees receive a staff discount to purchase products at discounted prices.
What kind of training or support is provided?
Employees will receive training to become fragrance connoisseurs and gain invaluable retail experience, with continuous support for their development.
Is there an opportunity for a permanent role after the seasonal position?
The job description focuses on temporary roles for the festive season; however, exceptional performances may lead to potential future opportunities.
Do employees need to have specific availability during the holiday season?
Yes, candidates must have flexible availability across days and hours during the busy weeks leading up to Christmas.
What are the health and safety expectations for this role?
Employees are expected to adhere to all store/company retail housekeeping, health & safety, and security standards.