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Jo Malone London, Christmas Team, Part Time

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

Requirements

  • - Passionate and enthusiastic about our brand
  • - Great communicator, you will be able to positively engage with our customers
  • - Flexibility to work across peak in the weeks leading up to Christmas
  • - Positive outlook and accommodating, can-do attitude
  • - Responsive to business needs, proactive to go above and beyond
  • - Previous retail, sales or customer service experience is desirable
  • - A passion and energy to provide inspirational, authentic and personalised customer service
  • - An approachable, friendly with a ‘can-do’ attitude
  • - Confidence in speaking to customers, get to know them and understand their needs to best cater to them
  • - Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
  • - Proof of right to live and work in the country

Responsibilities

  • Deliver exceptional customer experience, building rapport and exceeding expectations
  • Leverage your communication skills and our exceptional product ranges and channels to meet customer needs
  • Contribute to daily and weekly store targets during our Peak Trading period
  • Support colleagues, working as part of a Team focused on creating a memorable customer experience
  • Educate customers as relevant to their need on product features and benefits
  • Adhere to all store/company retail housekeeping, health & safety and security standards
  • Make our stores peak ready by supporting the management team with visual merchandising changes and stock management
  • Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment process
  • Keep up to date on company/store information by means of Workplace, team briefs, or any other forums the Brand utilises

FAQs

What is the role of a Jo Malone London Christmas Team member?

The role involves delivering exceptional customer experiences, assisting customers in finding gifts or signature scents, supporting visual merchandising, and maintaining store housekeeping standards during the busy festive season.

Are there any specific experiences required for this position?

Previous retail, sales, or customer service experience is desirable, but not strictly required, as the company invests in the continued development of its employees.

Is this a full-time or part-time position?

This is a part-time, temporary position specifically for the festive season.

What qualities are you looking for in candidates?

We’re looking for passionate and enthusiastic individuals, great communicators, those with a positive outlook and accommodating, can-do attitude, and flexibility to work across peak trading times leading up to Christmas.

What type of schedule can employees expect?

We offer a variety of rotas and contracts to meet various schedules, allowing for flexibility.

Is there a staff discount available for employees?

Yes, employees receive a staff discount to purchase products at discounted prices.

What kind of training or support is provided?

Employees will receive training to become fragrance connoisseurs and gain invaluable retail experience, with continuous support for their development.

Is there an opportunity for a permanent role after the seasonal position?

The job description focuses on temporary roles for the festive season; however, exceptional performances may lead to potential future opportunities.

Do employees need to have specific availability during the holiday season?

Yes, candidates must have flexible availability across days and hours during the busy weeks leading up to Christmas.

What are the health and safety expectations for this role?

Employees are expected to adhere to all store/company retail housekeeping, health & safety, and security standards.

Reinventing Retail

Retail & Consumer Goods
Industry
1001-5000
Employees
1843
Founded Year

Mission & Purpose

Brown Thomas Arnotts is Ireland's leading luxury fashion retailer. We're a retail world built on iconic firsts, famed for the creativity that touches our brands, buildings and experiences. We’re always challenging ourselves to make every experience more special and unique for our customers and our people. Supported by strong family foundations that inspire us to create something that lasts. Because we care about the tomorrow we’re carving out. Discover more about Brown Thomas Arnotts' Vision, Purpose & Values by visiting our Life page. Brown Thomas Established in 1849, Brown Thomas was from the outset, a name that is synonymous with luxury, integrity and beauty. Today the Brown Thomas ethos finds expression through its many departments, each individually designed with the very best retail experience in mind. There are five iconic Brown Thomas department stores in Dublin, Dundrum, Cork, Limerick and Galway and one BT2 branded fashion store in Blanchardstown Shopping Centre. Arnotts Arnotts is Ireland’s oldest and largest department store having opened its decorative, brass-clad doors way back in 1843 and since then has developed the premises into the 300,000 sq. foot store as it stands today. A reliable family favourite with both Irish and international visitors, Arnotts boasts a broad collection of designer brands in fashion, beauty, homewares and more. The store is also home to numerous restaurants, and an unparalleled range of in-store services. Named Best "Nation Store of the Year" at the Retail Excellence Awards Named "Retail of the the Year" at the Retail Excellence Awards

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