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JUNIOR ASSISTANT MANAGER

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La Vie En Rose

Aug 31

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Toronto, +2

AI generated summary

  • You need retail team management experience, a passion for feel-good feminine clothing, leadership skills, strong communication, goal-oriented, proactive, and bilingual is a plus.
  • You will train your team in sales, ensure outstanding customer service, manage team dynamics, maintain store presentation, analyze performance, and uphold company policies.

Requirements

  • You’re the ideal candidate for us if:
  • - You have previous team management experience in a retail environment;
  • - You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);
  • - You’re a natural leader who knows how to motivate a team;
  • - You’re sociable, a good communicator and a strong team player;
  • - You listen to the needs of both your customers and your team;
  • - You set goals for yourself and always achieve them with the help of your team;
  • - You’re proactive and conscientious;
  • - You’re looking for a career that constantly offers new challenges;
  • - You’re open to working holidays and longer hours during busy periods (depending on your availability);
  • - You’re functionally bilingual (an asset).

Responsibilities

  • Sales:
  • Train your team members to provide strong customer support—teach them the best sales techniques and make sure they’re familiar with all product features;
  • Provide customers with a warm welcome and help them find everything they’re looking for—answer their questions and explain the products (quality, materials, technical features);
  • Coordinate store activities and tasks with the management team;
  • Keep the store running smoothly and ensure your team provides outstanding customer service;
  • Achieve your personal sales goals (don’t worry, our training will help you get there!);
  • Share all necessary information with your team to achieve your joint sales goals.
  • Human resources:
  • Mobilize your team and create a positive work environment that fosters the pursuit of excellence, while helping instill a sense of pride and belonging in being a part of the La Vie en Rose team;
  • Bring our vision, mission and brand culture to life on the job and share them with your team;
  • Demonstrate leadership and act as an inspiring role model at all times;
  • Build a high-performance team—recruit, prepare and train the next generation of employees, and source the best candidates for the various roles;
  • Manage team members’ absences/lateness.
  • Marketing and visual presentation:
  • With the help of your team, create an attractive and inviting store based on our planograms;
  • Stay on top of what the competition is doing;
  • Reflect the brand image to build a steady and loyal customer base;
  • Help with planning incoming orders and make sure visual displays are set up efficiently;
  • Help maintain the look and cleanliness of the store and backstore.
  • Administration:
  • Analyze sales, in-store traffic and productivity reports and share the results with your team;
  • Open and close your store;
  • Respect and apply the policies and procedures of the various head office departments (we’ll explain everything to you!);
  • Perform other duties where needed to support the team.

FAQs

What are the main responsibilities of the Junior Assistant Manager?

The Junior Assistant Manager is responsible for supporting the assistant manager and manager in achieving sales goals, maintaining company standards, training team members, providing excellent customer service, and creating a positive work environment.

Is previous retail management experience required for this position?

Yes, previous team management experience in a retail environment is required.

What benefits do full-time employees receive?

Full-time employees receive a group insurance plan, paid personal days (depending on the position), and a minimum of 2% employer contribution to their RRSP.

What kind of discount do employees receive on products?

Employees receive a 50% discount on all products.

Are there opportunities for advancement within the company?

Yes, there are opportunities for advancement within the company as part of your career development.

What is the expected work schedule for this role?

The role offers flexible hours and a hybrid work-from-home schedule at the head office.

Is it necessary to be bilingual for this role?

Being functionally bilingual is considered an asset for the Junior Assistant Manager position.

What kind of training will be provided to new employees?

The company provides training to teach strong customer support techniques, sales skills, and product knowledge.

What are the expectations regarding working hours during busy periods?

Employees are expected to be open to working holidays and longer hours during busy periods, depending on their availability.

What is the company culture like?

The company culture emphasizes a family-owned business environment committed to the community, fostering a positive and inclusive workplace while meeting professional challenges.

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La Vie En Rose

Experts in lingerie, sleepwear and swimwear.

Retail & Consumer Goods
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Founded in 1985, Boutique la Vie en Rose Inc. has stood out as a Canadian leader in the lingerie, sleepwear and swimwear since its acquisition by François Roberge in 1996 and the acquistion of Bikini Village in 2015. La Vie en Rose focuses on providing people with high-quality and affordable undergarments, lingerie, loungewear, sleepwear, swimwear and beachwear. Bikini Village positions itself as the destination of choice for the best selection of internationally renowned branded swimwear, beachwear and accessories for women and men. Based in Montreal, the company has over 4 600 employees and more than 287 stores across Canada under the two separate brands. We celebrate our customers through products that fit real life and provide comfort, while making shopping fun and effortless. Boutique la Vie en Rose Inc. is a true Canadian success story. It has been growing internationally since 2004 with the opening of nearly 400 stores in 19 countries.