Key Account Manager- P4P

Canon

1mo ago

Job
Full-time
Senior Level
Sales & Business Development
Marketing
Cape Town

AI generated summary

You should have a bachelor’s degree, 6 years of sales experience in B2B, strong communication and negotiation skills, and ability to build relationships with clients and industry professionals.
You will drive sales performance, manage key accounts, pursue new business, collaborate with teams, ensure client satisfaction, and develop strategies to meet financial targets and expand market reach.

Requirements

University or bachelor’s degree preferred
6 years directly related previous work experience
Sales experience in production print or office automation industry is preferred
6 years demonstrated sales experience selling complex service-oriented offerings via direct B2B
Motivated and self-directed sales professional that can operate within guidelines assigned
Exceptional communication, presentation and persuasion skills and positive professional attitude
Strong management skills
Negotiating and influencing at all levels
Problem solving and decision making
Strong mature relationships with potential new business clients and end users
Maintain and improve relationships with existing clients and end users
Ability to network with professionals on all levels
Strong sales and commercial skills – key understanding of the market conditions is required
Presentation skills

Responsibilities

Lead local sales to maximise performance and meet financial targets in line with agreed business objectives. Ensure the implementation of the central strategy and vision. Additional functions of the Pay for Print Account Manager would include to proactively and systematically pursue new business opportunities, explore new market verticals to target with Canon product line-up, and ensure existing clients are seen to from an account management, upsell and upgrade point of view.
Represent Canon South Africa in a positive and professional manner.
Work with all personnel and outside contacts to satisfy partners, clients and achieve company goals.
Keep up to date on market trends and new products.
Identify and investigate growth opportunities and additional market verticals for the company.
Stay abreast of industry matters through third party resources and networks.
Sell Canon South Africa hardware and solutions, with specific focus on Production Print, Wide format, Display graphics and Pro Print Solutions, and reach revenue quotas for the B2B direct channel.
Collaborate with teammates and maintain a positive and professional attitude fostering teamwork.
Achieve quota for number of daily and weekly sales activity with prospective customers and end users.
Actively work with your manager and team to improve the offering and value proposition to existing target markets and verticals.
Develop, present, and implement plans to your manager to successfully attack new target markets and market verticals.
Business travel as appropriate, as approved by your manager to accomplish your assigned duties.
The Pay for Print Account Manager is responsible for ensuring that:
All the duties of the Pay for Print Account Manager are completed as per the job descriptions.
Develop and implement business plans to attract and develop current and new clients and end users for the Canon South Africa direct channel.
Report back to the business on technical, financial, and procedural areas of the business that can be improved and developed to improve the direct offering of Canon South Africa.
They fully understand the product and solutions portfolio to their disposal and provide feedback to the business on further training needed to improve their own ability to sell these products and solutions.
Liaise with the relevant Canon internal resources with regards to best practices and sales strategies in market verticals.
Work with the marketing department to develop marketing plans for new products and market verticals.
Monitor and measure and report on issues, opportunities and development plans and achievements within agreed formats and timescales.
Develop and refine the strategy with regards to new business development.
Ensure that customer satisfaction levels are met.
Contractual onboarding of new clients and end users.
Sales quotas are met as assigned.
Prepare and submit sales activity reports and sales forecasts as are requested required by your manager or Head of Sales.
Maintain all prospective customer data in the company database or other as defined by your manager and Director and use the information contained therein as the sole resource for prospective customer.
Business Development Plans are reviewed and approved prior to implementation.
Developing a solid and trusting relationship between major key clients and company.
Resolving key client issues and complaints.
Developing a complete understanding of key account needs.
Anticipating key account changes and improvements.
Managing communications between key clients and internal teams.
Managing account team assigned to each client.
Strategic planning to improve client results.
Negotiating contracts with the client and establishing a timeline of performance.
Collaborating with the sales team to maximize profit by up-selling or cross-selling.
Meeting all client needs and deliverables according to proposed timelines.
Expanding relationships and bringing in new clients.

FAQs

What is the role of a Key Account Manager at Canon?

The Key Account Manager is responsible for leading local sales to maximize performance, pursuing new business opportunities, managing existing accounts, and achieving financial targets in alignment with business objectives.

What qualifications are preferred for this position?

A university or bachelor's degree is preferred, along with 6 years of directly related work experience and sales experience in the production print or office automation industry.

What kind of sales experience is required?

The position requires 6 years of demonstrated sales experience selling complex service-oriented offerings via direct B2B channels.

Is travel required for this job?

Yes, business travel is required as approved by your manager to accomplish assigned duties.

What skills are necessary for a Key Account Manager?

Essential skills include exceptional communication, presentation and persuasion abilities, strong management skills, negotiation and influencing capabilities, and the ability to problem-solve and make decisions.

How does Canon support employee development?

Canon invests in professional development and provides support and encouragement to help employees learn and grow in their roles.

What is Canon's commitment to sustainability?

Canon is committed to sustainability through its Kyosei philosophy, which focuses on reducing environmental impact and creating opportunities for positive social contributions.

How important is customer satisfaction in this role?

Ensuring customer satisfaction levels are met is a key responsibility of the Key Account Manager.

Are there opportunities for collaboration with teams?

Yes, the Key Account Manager is expected to collaborate with teammates and work with various internal resources, including marketing, to achieve company goals.

Does Canon offer equal employment opportunities?

Yes, Canon is an equal opportunity employer, recruiting and promoting without regard to race, religion, national origin, sex, disability, age, veteran status, or any other protected status as required by law.

Canon

Entertainment & Media

Industry

10,001+

Employees

1937

Founded Year

Mission & Purpose

Canon Inc., headquartered in Tokyo, Japan, is a leader in the fields of professional and consumer imaging equipment, industrial equipment and information systems. Canon’s extensive range of products includes production printers, multifunction office systems, inkjet and laser printers, cameras, video and cinematography equipment, network cameras, medical systems and semiconductor-manufacturing equipment. Originally established in 1937 as Precision Optical Industry, Co., Ltd., a camera manufacturer, Canon has successfully diversified and globalized to become a worldwide industry leader in professional and consumer imaging systems and solutions. With approximately 180,000 employees worldwide, the Canon Group includes manufacturing and marketing subsidiaries in Japan, the Americas, Europe, Asia and Oceania; and a global R&D network with companies based in the United States, Europe, Asia and Australia.