Logo of Huzzle

Key Holder

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be customer service-focused, possess strong communication skills, have retail experience, good IT skills, and experience in a premium fashion brand.
  • You will drive sales by showcasing product knowledge, assist customers with inquiries, create a welcoming atmosphere, process transactions, and adapt to store needs to enhance customer satisfaction.

Requirements

  • Customer service focused
  • Good communication skills
  • Experience in retail industry
  • Good IT skills
  • Experience of working in a premium fashion brand

Responsibilities

  • Achieve sales targets by demonstrating passion for the product and the brand
  • Provide accurate information about our product to the customer including features and benefits and stock availability
  • Promote our multi-channel shopping options to ensure maximum customer satisfaction
  • Provide an inviting and welcoming atmosphere for our customers
  • Process sales transactions with care and in line with company guidelines
  • Demonstrate flexibility in order to meet the needs of the store

FAQs

What is the job title for this position?

The job title is Key Holder.

What are the working hours for this role?

The position is part-time with 12 hours per week.

What company is hiring for this Key Holder position?

The company hiring is Ben Sherman.

What is the primary purpose of the Key Holder role?

The primary purpose is to generate sales by delivering outstanding customer service and maintaining impeccable store standards to ensure customer loyalty.

What are some key responsibilities of the Key Holder?

Key responsibilities include achieving sales targets, providing product information, promoting multi-channel shopping options, creating a welcoming atmosphere, processing sales transactions, and demonstrating flexibility to meet store needs.

What essential skills and experience are required for this position?

Essential skills include being customer service focused, having good communication skills, and having experience in the retail industry.

Are there any desirable skills or experience for this job?

Desirable skills include good IT skills and experience working in a premium fashion brand.

Is experience in retail necessary for this role?

Yes, experience in the retail industry is essential for this role.

What type of customers will I be serving in this position?

You will be serving valued customers visiting the store and shopping online, with a focus on delivering the best possible experience.

Will the Key Holder be responsible for processing sales transactions?

Yes, processing sales transactions in line with company guidelines is one of the responsibilities of the Key Holder.

Retail & Consumer Goods
Industry
501-1000
Employees
1963
Founded Year

Mission & Purpose

Ben Sherman transformed the humble shirt from a staple item into a statement piece that was perfect for the mood of the early 1960s and an instant success. Inspired by a modernist sartorial approach, this intrinsically British sub-culture embraced the Ben Sherman shirt, loving it for its high quality fabrication, slim-fitting style and unique design. Throughout the decades, one thing has remained a constant focus for the Ben Sherman shirt, the shirt is always worn buttoned up. It is a deliberate choice, that exudes Britishness and personal pride.