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Key Holder

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need customer service skills, good communication, retail experience, IT proficiency, and a background in luxury fashion.
  • You will drive sales, share product knowledge, enhance customer satisfaction, foster a welcoming environment, process transactions accurately, and adapt to store needs as required.

Requirements

  • Customer service focused
  • Good communication skills
  • Experience in retail industry
  • Good IT skills
  • Experience of working in a luxury fashion brand

Responsibilities

  • Achieve sales targets by demonstrating passion for the product and the brand
  • Provide accurate information about our product to the customer including features and benefits and stock availability
  • Promote our multi-channel shopping options to ensure maximum customer satisfaction
  • Provide an inviting and welcoming atmosphere for our customers
  • Process sales transactions with care and in line with company guidelines
  • Demonstrate flexibility in order to meet the needs of the store

FAQs

What are the working hours for the Key Holder position?

The Key Holder position is part-time with a commitment of 12 hours per week.

What responsibilities does a Key Holder have?

A Key Holder is responsible for generating sales through outstanding customer service, maintaining store standards, achieving sales targets, processing transactions, and promoting the brand and product.

Is previous retail experience required for this position?

Yes, experience in the retail industry is essential for this position.

What are the key skills needed for the Key Holder role?

Key skills include being customer service focused, having good communication skills, and experience in the retail industry. Desirable skills include good IT skills and experience working in a luxury fashion brand.

What benefits does Crew Clothing offer to Key Holders?

Benefits include a uniform contribution, a future-focused pension plan, a rewarding referral program, comprehensive professional development opportunities, and an empowering work environment.

Is there a uniform policy for this role?

Yes, Crew Clothing provides a uniform contribution to ensure that Key Holders look and feel professional at work.

What type of store is Crew Clothing?

Crew Clothing is a luxury fashion brand that emphasizes timeless British style, designed with inspiration from the spirit of the south coast.

How does Crew Clothing promote customer satisfaction?

Crew Clothing promotes customer satisfaction by providing accurate product information, offering multi-channel shopping options, and creating an inviting atmosphere for customers.

What is the focus of the Key Holder's role?

The focus of the Key Holder's role is to generate sales by delivering outstanding customer service and ensuring customer loyalty through impeccable store standards.

Are there opportunities for career development in this position?

Yes, Crew Clothing offers comprehensive professional development to help employees elevate their careers and reach their full potential.

Come and Join the Crew World

Retail & Consumer Goods
Industry
1001-5000
Employees
1993
Founded Year

Mission & Purpose

Established in 1993, Crew Clothing Company is quickly becoming an icon in the market as a true British founded and inspired clothing brand. Our English heritage remains the backbone of the Company as we move from strength to strength helping our loyal customers become the best version of themselves. Moving forwards we are not only providing what we see as some of the best products on the market but supporting our talented and motivated Team Members across all areas of the business to become what we call ‘True Crew’. Our people are at the heart of what we