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KEY HOLDER

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La Vie En Rose

3mo ago

  • Job
    Full-time
    Junior & Mid Level

AI generated summary

  • You should possess leadership skills, strong customer service abilities, and be responsible for opening/closing the store, managing inventory, and assisting with staff. Retail experience is preferred.
  • You will manage daily store operations, assist customers, handle transactions, ensure store presentation, and oversee staff during shifts while maintaining security and inventory control.

Requirements

  • You have previous sales experience
  • You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear)
  • You listen to your customers’ needs to provide the very best service
  • You’re proactive and conscientious
  • You’re open to working holidays and longer hours during busy periods (depending on your availability)
  • You’re looking for a career that constantly offers new challenges
  • You are functionally bilingual (an asset)

Responsibilities

  • - Provide customers with a warm welcome
  • - Help them find everything they’re looking for—answer their questions, explain the products (quality, materials, technical features) and suggest other products they might like
  • - Make yourself available when customers are in the fitting room
  • - Meet and exceed your personal sales goals (our training will help you get there!)
  • - Manage the sales floor when your managers aren’t there
  • - Prepare, identify and place products on the sales floor to provide a memorable shopping experience
  • - Ensure everything is clean and tidy in the store and backstore
  • - Be on the lookout for new products so you can share your top picks with your customers
  • - Accompany customers to the cash register and process their transactions
  • - Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!)
  • - Perform other duties where needed to support the team

FAQs

What is the job title for this position?

The job title is Key Holder.

What type of company is La Vie en Rose?

La Vie en Rose is a proudly local company specializing in designing lingerie and swimwear for everyday living, with over 4,600 employees and more than 287 stores across Canada and in 19 countries globally.

What are some exclusive job perks offered to employees?

Exclusive job perks include a 50% discount on all products, flexible hours, a hybrid work from home schedule (for head office), opportunities for advancement, performance bonuses, and a pay-on-demand feature through Dayforce Wallet, among others.

What benefits are available for full-time employees?

Full-time employees receive a group insurance plan, three to five paid personal days (depending on the position), and a minimum of a 2% employer contribution to their RRSP.

What qualifications does the ideal candidate need?

The ideal candidate should have previous sales experience, a passion for feel-good femininity products, strong customer service skills, be proactive and conscientious, and be open to working holidays and longer hours during busy periods. Being functionally bilingual is considered an asset.

What are the primary responsibilities of a Key Holder?

Responsibilities include greeting customers, assisting them in finding products, managing the sales floor when the managers are away, preparing and arranging products for display, processing transactions at the cash register, and maintaining store cleanliness.

Is prior experience required for the Key Holder position?

Yes, previous sales experience is preferred for candidates applying for the Key Holder position.

Are there opportunities for career advancement within the company?

Yes, there are opportunities for advancement within La Vie en Rose.

What should candidates expect from a typical workday as a Key Holder?

A typical workday includes advising customers, maximizing sales potential, opening and closing the store, meeting personal sales goals, ensuring the store is clean and organized, and supporting the team in various duties.

Is the position permanent and full-time?

Yes, the Key Holder position is permanent and full-time.

How does La Vie en Rose support employment equity?

La Vie en Rose is committed to employment equity and has implemented an adaptation process to provide accommodation for selected candidates during the interview process.

La Vie En Rose

Experts in lingerie, sleepwear and swimwear.

Retail & Consumer Goods
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Founded in 1985, Boutique la Vie en Rose Inc. has stood out as a Canadian leader in the lingerie, sleepwear and swimwear since its acquisition by François Roberge in 1996 and the acquistion of Bikini Village in 2015. La Vie en Rose focuses on providing people with high-quality and affordable undergarments, lingerie, loungewear, sleepwear, swimwear and beachwear. Bikini Village positions itself as the destination of choice for the best selection of internationally renowned branded swimwear, beachwear and accessories for women and men. Based in Montreal, the company has over 4 600 employees and more than 287 stores across Canada under the two separate brands. We celebrate our customers through products that fit real life and provide comfort, while making shopping fun and effortless. Boutique la Vie en Rose Inc. is a true Canadian success story. It has been growing internationally since 2004 with the opening of nearly 400 stores in 19 countries.