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Keyholder Sales, FT (30 Hours) - Ashford

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Under Armour

2mo ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development

Requirements

  • Be passionate about our performance driven brand
  • 1 year experience in a retail environment
  • Outgoing personality with excellent communication skills
  • Fluency in local language and / or English
  • Demonstrated collaborative skills and ability to work well within a team
  • Ability to work in a fast-paced environment
  • Ability to work a flexible schedule
  • One year experience in a sports/apparel & footwear retail environment
  • Exposure to Keyholder experiences
  • High School education or equivalent
  • Availability to work a flexible schedule, including holidays, nights, and weekends
  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to stand and move about for extended periods of time with short breaks to handle products
  • Ability to freely access all areas of the store; including the selling floor, stock and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities

Responsibilities

  • Ensure we always provide great customer service
  • Unique service culture and customer experience
  • Lead a selling culture and enhance the customer experience
  • Recognize and reward performance
  • Coach, train, and support teammates
  • Manage loss prevention, safety, and audit expectations and results
  • Ensure the store is neat, clean, and well-stocked
  • Open and close the store when necessary
  • As part of the store leadership team, supports in driving sales and retail/omni KPI target achievement
  • Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
  • Provides in-depth information related to wide portfolio of technical products
  • Seeks and offers solutions to athletes based on their requests
  • As part of the store leadership team, supports in training teammates to provide a service/selling culture unique to Under Armour
  • Uses advanced functional expertise to drive sales and Athlete loyalty
  • Shares, guides and trains basic core and seasonal product knowledge to junior teammates
  • Responsible for keeping the store key, opening and closing store according to Standard Operating procedures
  • Train and lead teammates in the execution of daily operations aligning with UA process and policies
  • Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
  • Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
  • Builds Athlete loyalty through in-store experience, using various available applications
  • Ensure store audit compliance and shrink results meet company loss prevention standards
  • Adhere to Loss Prevention policies and advise rest of store leadership of unusual internal or external activity
  • Assume Keyholder, Stock responsibilities as necessary
  • Maintain and support store safety standards and communicate teammate accidents/injuries/concerns to rest of store leadership immediately
  • Communicate clear priorities, sales and KPI targets to sales teammates to achieve the targeted levels
  • Support UA strategies to drive sales and operations; observe sales trend and advise rest of store leadership of opportunities
  • Support the Store Manager and Assistant Store Manager, Retail Operations Team, and local HR during onboarding and continuous training

FAQs

What is the role of a Keyholder Sales at Under Armour?

The Keyholder Sales contributes to the achievement of the store’s profitability and Key Performance Indicators by effectively performing as a leader on duty, providing customer service, and supporting store operations.

What qualifications do I need to apply for this position?

You need to have at least one year of experience in a retail environment, be passionate about the brand, possess excellent communication skills, and have the ability to work in a fast-paced environment.

Is previous leadership experience preferred?

Yes, previous experience in a leadership position is considered a top qualification for this role.

What kind of work schedule can I expect as a Keyholder Sales?

You should be available to work a flexible schedule, including holidays, nights, and weekends.

Are there opportunities for professional development?

Yes, Under Armour offers opportunities for professional development and advancement as part of the perks and benefits.

What are the physical requirements for this role?

The physical requirements include the ability to handle or relocate products up to 25 lbs, stand and move about for extended periods, and access all areas of the store.

What benefits does Under Armour provide to employees in this role?

Employees receive a generous employee discount, competitive salary, monthly bonus incentives, work-life assistance programs, and a feedback-driven culture.

How does Under Armour value diversity in the workplace?

Under Armour is committed to providing an environment of mutual respect and equal employment opportunities for all applicants and teammates, regardless of diverse backgrounds and characteristics.

What are the store's expectations regarding customer service?

The store expects all teammates to ensure great customer service, lead a unique service culture, and enhance the overall customer experience.

How does the Keyholder Sales role support store operations?

The Keyholder Sales is responsible for opening and closing the store, managing daily operations, training teammates, and ensuring compliance with operational standards.

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Under Armour

Retail & Consumer Goods
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Under Armour is obsessed with being better, stronger, and more focused than anyone else out there. Our mission: to make athletes better. Our vision: to inspire you with performance solutions you never knew you needed and can’t imagine living without. Our values define and unite us, the beliefs that are the red thread that connect everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do. Love athletes We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover. Celebrate the wins We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win. Stand for equality We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent. Act sustainably We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field. Fight on together We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

Culture & Values

  • Stand for Equality

    We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.

  • Act Sustainably

    We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.

  • Fight on together

    We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

  • Celebrate the wins

    We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.

  • Love athletes

    We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.