FAQs
What are the primary responsibilities of the Kids Club Supervisor?
The primary responsibilities include overseeing daily operations of the Kids Club, creating engaging activities for children, ensuring compliance with safety protocols, managing staff, and maintaining high levels of guest satisfaction.
What qualifications are required for the Kids Club Supervisor position?
Candidates must have a minimum of 3 years of experience in a supervisory role with children, be fluent in English, possess strong communication skills, be computer literate, and preferably hold CPR and Pediatric First Aid qualifications.
Is experience in a hotel or resort environment required?
Yes, the position requires at least 3 years of supervisory experience working with children in a hotel or resort setting.
What skills are necessary for effective communication in this role?
Strong communication skills are essential for interacting with both colleagues and guests, as well as a firm grasp of emotional intelligence techniques to effectively manage children's needs.
Are there specific safety protocols that the Kids Club Supervisor must implement?
Yes, the Kids Club Supervisor must lead the implementation of all health and safety codes to ensure the safety of all children participating in activities.
How does the Kids Club Supervisor contribute to the hotel's competitive advantage?
The Supervisor is responsible for creating unique and interesting activities that highlight the local culture and offerings, helping to position the Kids Club as a desirable feature of the hotel.
What role does the Kids Club Supervisor play in staff development?
The Supervisor is responsible for leading the learning and development of the Kids Club Attendants, ensuring they are well-trained and equipped to provide excellent service.
Is proficiency in Microsoft Office necessary for this job?
Yes, the Kids Club Supervisor must be computer literate and competent in using Microsoft Office applications and Outlook email.