Logo of Huzzle

Kundenberater in Vollzeit - Flughafen Hamburg (m_w_d)

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Hamburg

AI generated summary

  • You must be at least 18, have a completed commercial apprenticeship or relevant experience, an unrestricted work permit in Germany, and good German and English skills.
  • You will match customers with suitable cars, provide excellent service, act as a trusted advisor, and efficiently handle administrative tasks.

Requirements

  • Mindestalter von 18 Jahren.
  • Eine abgeschlossene kaufmännische Ausbildung oder Berufserfahrung
  • Eine uneingeschränkte Arbeitserlaubnis in Deutschland
  • Gute Deutsch- und Englischkenntnisse

Responsibilities

  • Vermiete das passende Auto für den individuellen Bedarf deiner Kunden
  • Dein Kunde vertraut dir als kompetenter Ansprechpartner
  • Jeder Kunde ist anders, aber dein Kundenservice ist immer gleich erstklassig
  • Administrative Tätigkeiten erledigst du schnell und professionell

FAQs

What is the job title for this position?

The job title is Kundenberater in Vollzeit - Flughafen Hamburg (m_w_d).

What kind of company is Enterprise?

Enterprise is the world's largest mobility service provider with a presence in over 90 countries and a global network of more than 9,500 locations.

What are the main responsibilities of a Kundenberater?

The main responsibilities include renting vehicles that meet the customers' individual needs, providing competent customer service, and handling related administrative tasks promptly and professionally.

What qualifications are required for this position?

Candidates must be at least 18 years old, have a completed commercial training or relevant work experience, possess an unrestricted work permit in Germany, and have good German and English language skills.

Is prior experience in sales or customer service required?

While first experiences in sales and customer service are advantageous, the most important criteria are motivation and a desire to provide excellent customer service.

What benefits are offered to employees?

Benefits include extensive onboarding, a variety of development and training opportunities, bonuses and commissions in addition to salary, company pension plans, regular events and company parties, and discounted vehicle rentals for employees and their families.

How can I apply for this position?

To apply, simply click on "Ich möchte mich bewerben," create a quick profile in the system, and answer a few job-related questions. A recruiter will then contact you to discuss further steps.

Who can I contact if I have questions about the position?

You can reach out to the team at karriere.enterprise.de/recruiter-team for any inquiries regarding the position.

Is this position inclusive for people with disabilities?

Yes, Enterprise is an inclusive employer and encourages all applicants, including those with physical disabilities that may affect driving, to apply for the position. Solutions will be discussed on a case-by-case basis.

Travel & Leisure
Industry
10,001+
Employees
1957
Founded Year

Mission & Purpose

It all started with Jack Taylor and seven cars. Now, Enterprise, Alamo and National have teams of talented people in countries around the world. That means, no matter where you live, there’s probably a great opportunity with us right down the road.

Culture & Values

  • Our brands are the most valuable things we own

    Our reputation is everything, and every employee has a stake in protecting our brands and helping our business grow.

  • We work hard … and we reward hard work

    Running a successful business is hard work. When our team members commit to their responsibilities and future, they receive the accolades and rewards they deserve.

  • Customer service is our way of life

    Our goal is to exceed every customer’s expectations. And that starts with our people. One customer. One handshake. One delivered promise at a time.

  • Great things happen when we listen … to our customers and to each other

    We achieve our high level of service by taking the time to understand the needs of every customer and employee. And that leads us to new opportunities.

  • Personal honesty and integrity are the foundation of our success

    We treat every person who walks through our door with respect. Whether it’s a customer or an employee, our focus is on building loyal, long-term relationships by meeting their needs and earning their trust.

  • We strengthen our communities – one neighbourhood at a time

    The Enterprise business began in neighbourhoods. We owe our success to the people in the communities where we live and work. We’re committed to supporting them and growing – together.

  • Our company is a fun and friendly place where teamwork rules

    Decades after he stepped down from day-to-day management, Jack Taylor was still greeting employees with the question, "Are you having fun?" Because that’s how our teams grow – having a good time while working together toward a common goal.

  • Our doors are open

    Ours is an inclusive environment. From employees to customers to business partners, we embrace the differences that make us successful and unique.

Benefits

  • Sick Pay

  • Maternity & Paternity Leave

  • Life Insurance

  • Pension Plan