FAQs
What type of contract is offered for the Kundenberater position?
We offer both full-time (40 hours per week) and part-time (20-30 hours per week) contracts.
Where is the job location?
The job is located in our FlixBus Shop in Düsseldorf.
What kind of training do employees receive?
We provide paid training at the workplace as well as extensive learning and development opportunities.
How many vacation days do employees receive?
Employees receive 30 vacation days per year when working a 5-day week.
What benefits do employees have regarding fitness and leisure activities?
Employees get a significant discount on the Urban Sports Club membership (85%) and access to a wide range of discounts through our Corporate Benefits platform.
Is customer service experience required for this job?
While customer service experience (particularly in retail or at airports) is a plus, we welcome applicants with various backgrounds to apply.
Are there any language requirements for the position?
Yes, candidates should have very good German skills and good English skills, along with a professional appearance.
What kind of environment can I expect at Flix?
You can expect a positive and supportive work environment where your contributions and ideas are welcome and encouraged.
What are the key responsibilities of a Kundenberater?
Key responsibilities include advising customers, selling tickets, ensuring a smooth boarding process, coordinating passengers, and providing an optimal customer experience.
How should I apply for the position?
You can apply directly through our website or job portal, and we encourage you to submit your application if you believe you can contribute even if you don't meet 100% of the requirements.