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KYC Operations Specialist (all genders)

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JP Morgan Chase & Co.

1mo ago

  • Job
    Full-time
    Junior Level
  • Banking & Finance
  • Berlin

AI generated summary

  • You need a relevant degree, 2+ years in KYC or compliance, strong analytical skills, AML/KYC knowledge, familiarity with German regulations, tech-savvy, and excellent English communication. German skills a plus.
  • You will conduct customer due diligence, verify documentation, monitor KYC alerts, escalate high-risk cases, perform quality control, and collaborate with stakeholders on KYC-related issues.

Requirements

  • Relevant education in Economics, Finance, Banking, Business Administration, Engineering (or similar) and / or banking apprenticeship
  • 2+ years of related working experience in Audit, Compliance, Anti-Financial Crime, Anti-Money Laundering, KYC and/or other Controlling / Investigating related roles within Banking / Financial Services / FinTech or similar.
  • Very good analytical and research skills, with the ability to deep-dive and investigate issues to reach a successful resolution.
  • The ability to review and assess customer risk profiles & related alerts and assign appropriate risk levels based on established criteria.
  • Growth mindset and a passion for learning and self-development, commitment to collaboration and collective growth within the team.
  • Very good computer literacy, including MS Office Suite Applications.
  • Excellent communication skills in English (both verbally and in writing)
  • In-depth understanding of KYC regulations, AML laws, and Compliance frameworks in the financial services industry, Relevant AML/ KYC accreditations (e.g. ACAMs or similar)
  • Good Knowledge of the German regulatory framework and best practices regarding KYC processes, familiarity with KYC software, databases, and customer screening tool, as well as the ability to adapt to new technologies
  • Familiarity with digital banking platforms, payment systems, and financial technologies.
  • German communication skills strongly advantageous.

Responsibilities

  • Engage and contribute in building KYC related operational processes, including analysis content, relevant guidelines and procedures, as well as tools & reporting requirements.
  • Conduct end-to-end Customer Due Diligence in accordance with regulatory requirements and internal policies.
  • Review and verify high risk customer Identification documentation and other provided information during the onboarding process.
  • Monitor, investigate and opine on alerts generated by the KYC systems, taking appropriate action in line with established procedures.
  • Ensure timely and clear escalation of high-risk cases to appropriate teams for further investigation and action.
  • Perform Quality Control, as applicable, on KYC Due Diligence related processes.
  • Collaborate with internal stakeholders, including compliance, legal, and customer support teams, to address KYC-related issues and inquiries.
  • Communicate with customers when additional KYC related information or documentation is required.
  • Provide valuable input and recommendations for enhancing existing KYC processes, drawing on expertise in customer due diligence and regulatory compliance.

FAQs

What is the job title for this position?

The job title is KYC Operations Specialist (all genders).

Where is this position located?

This position is located in the heart of Berlin, at JPMorgan & Chase Co.'s newest European hub for Chase bank.

What are the primary responsibilities of a KYC Operations Specialist?

The primary responsibilities include conducting end-to-end Customer Due Diligence, investigating KYC related alerts, reviewing customer identification documentation, ensuring timely escalation of high-risk cases, and collaborating with internal stakeholders on KYC-related issues.

What qualifications are required for this position?

Required qualifications include relevant education in Economics, Finance, Banking, or similar fields, with at least 2 years of related working experience in Audit, Compliance, Anti-Financial Crime, or KYC roles within the financial services industry.

Are there preferred qualifications for this role?

Yes, preferred qualifications include an in-depth understanding of KYC regulations and AML laws, relevant AML/KYC accreditations, knowledge of the German regulatory framework, and familiarity with KYC software and digital banking platforms.

Is fluency in German required for this position?

While excellent communication skills in English are required, German communication skills are strongly advantageous.

What is the company’s stance on diversity and inclusion?

JPMorgan & Chase Co. values diversity and inclusion highly and is an equal opportunity employer. They do not discriminate based on any protected attribute and make reasonable accommodations for applicants' religious practices and disability needs.

What skills are emphasized for this role?

The role emphasizes analytical and research skills, the ability to assess customer risk profiles, computer literacy, and excellent communication skills.

What kind of environment does this job offer?

This job offers a start-up environment backed by one of the leading financial service providers worldwide, facilitating innovation in digital retail banking products and services.

Does the firm offer opportunities for personal and professional growth?

Yes, the firm encourages a growth mindset and a passion for learning and self-development among its employees.

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JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.