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Lab Patient Technician

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LifeLabs

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Healthcare
  • Brampton

AI generated summary

  • You should be a graduate of a Lab Assistant program, have phlebotomy experience, strong communication, computer skills (40 wpm), and excel in patient service, empathy, and confidentiality.
  • You will greet patients, perform phlebotomy, conduct ECGs, manage special test collections, maintain client relationships, enter data, and prepare specimens for transport.

Requirements

  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

FAQs

What is the job title for this position?

The job title is Lab Patient Technician.

What are the main responsibilities of a Lab Patient Technician?

The main responsibilities include greeting patients, performing specimen collections, completing data entry, maintaining client relationships, and preparing specimens for transportation and testing.

Is this position temporary or permanent?

This is a temporary part-time position with an end date on February 28, 2026.

What is the work schedule for this role?

The successful candidate will be required to have availability for shifts Monday to Saturday as scheduled.

What qualifications are preferred for this position?

A graduate of an approved Laboratory Assistant program or its equivalent is preferred, along with phlebotomy experience as an asset.

What skills are important for a Lab Patient Technician?

Important skills include excellent communication, good computer skills (minimum typing speed of 40 wpm), strong customer service, empathy, flexibility, adaptability to change, problem-solving skills, and the ability to maintain patient privacy and confidentiality.

Does LifeLabs offer benefits for this position?

Yes, LifeLabs offers a competitive compensation package that includes employee group benefits, retirement savings plans, vacation and wellness days, wellness programs, and professional development opportunities.

Are vaccinations required for this position?

Vaccinations are highly encouraged at LifeLabs, and vaccinations and/or immunization screening may be mandatory for selected employees depending on provincial or regional regulations.

How can candidates request accommodations during the recruitment process?

Candidates can request accommodations by contacting their recruiter or emailing careers@lifelabs.com for a confidential inquiry.

What is LifeLabs' commitment to diversity and inclusion?

LifeLabs prioritizes the ongoing development of their diversity, equity, and inclusion (DEI) program to better serve the needs of their diverse workforce and the communities they serve.

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LifeLabs

Official account for LifeLabs, a leading diagnostic laboratory in Canada.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading-edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada. LifeLabs is 100% Canadian-owned by OMERS Infrastructure, the infrastructure investment manager of one of Canada’s largest defined benefit pension plans. Learn more at lifelabs.com.