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Lab Patient Technician

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LifeLabs

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Healthcare
  • Burlington

AI generated summary

  • You should have a Laboratory Assistant diploma, phlebotomy experience, strong communication, computer skills, and empathy. Ability to ensure patient privacy and handle stress is essential.
  • You will greet patients, perform specimen collections, conduct tests, handle documentation, manage client inquiries, and prepare specimens for transport and testing.

Requirements

  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

FAQs

What is the employment status for the Lab Patient Technician position?

The Lab Patient Technician position is a part-time (Float) role.

What is the typical work schedule for this position?

The typical schedule for this position is Monday to Saturday, from 7 AM to 5 PM.

What are the primary responsibilities of a Lab Patient Technician?

The primary responsibilities include greeting patients, performing specimen collection, maintaining client relationships, and preparing specimens for transportation and testing.

Is prior experience in phlebotomy required for this job?

Phlebotomy experience is considered an asset, but it is not explicitly required.

What educational background is preferred for this role?

A graduate of an approved Laboratory Assistant program or equivalent is preferred for this role.

What skills are important for a Lab Patient Technician?

Important skills include excellent communication, good computer skills with typing speed of at least 40 wpm, strong customer service abilities, empathy, adaptability, problem-solving skills, and the ability to maintain patient privacy.

What benefits does LifeLabs offer to employees?

LifeLabs offers a competitive compensation package which includes employee group benefits, a retirement savings plan, vacation and wellness days, employee wellness programs, and professional development opportunities.

Does LifeLabs have a diversity, equity, and inclusion program?

Yes, LifeLabs prioritizes the development of their diversity, equity, and inclusion (DEI) program to better serve their diverse workforce and the communities they serve.

Are accommodations available for candidates during the recruitment process?

Yes, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process.

Is vaccination encouraged for employees at LifeLabs?

Yes, vaccinations are highly encouraged at LifeLabs, and may be mandatory for selected employees based on provincial regulations or employer-led policies.

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LifeLabs

Official account for LifeLabs, a leading diagnostic laboratory in Canada.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading-edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada. LifeLabs is 100% Canadian-owned by OMERS Infrastructure, the infrastructure investment manager of one of Canada’s largest defined benefit pension plans. Learn more at lifelabs.com.