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Lab Patient Technician

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LifeLabs

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Healthcare
  • Pembroke

AI generated summary

  • You should have a lab assistant diploma, phlebotomy experience, strong communication and computer skills, empathy, and the ability to handle patient confidentiality and stress well.
  • You will greet patients, explain procedures, perform phlebotomies and ECGs, handle special test collections, maintain client relationships, and complete data entry for test processing.

Requirements

  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem-solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

FAQs

What is the job title for this position?

The job title is Lab Patient Technician.

What are the main responsibilities of a Lab Patient Technician?

The main responsibilities include greeting patients, performing specimen collections (such as phlebotomies), maintaining client relationships, completing data entry, and preparing specimens for transportation and testing.

What are the work hours for the Lab Patient Technician role?

The work hours are from 8 AM to 4:30 PM.

Is this position temporary or permanent?

This is a Temporary Regular Part-Time position with an end date of October 31, 2025.

What qualifications are preferred for candidates applying to this role?

Candidates are preferred to be graduates of an approved Laboratory Assistant program or have equivalent experience.

Is phlebotomy experience required for this job?

Phlebotomy experience is considered an asset but not strictly required.

What skills are important for the Lab Patient Technician position?

Important skills include excellent communication, good computer skills (minimum typing speed of 40 wpm), strong customer/patient service skills, empathy, flexibility, adaptability to change, problem-solving abilities, and the ability to maintain patient privacy and confidentiality.

What types of benefits does LifeLabs offer?

LifeLabs offers a comprehensive total rewards program that may include employee group benefits, retirement savings plans, vacation and wellness days, and employee wellness programs.

Are there opportunities for professional development?

Yes, LifeLabs provides professional development opportunities and reimbursement for memberships, along with access to preferred rates and discount programs.

Will accommodations be made for candidates during the recruitment process?

Yes, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process.

Are vaccinations required for this position?

Vaccinations are highly encouraged at LifeLabs, and vaccinations or immunization screening may be mandatory for selected employees based on regulations or employer-led policies.

Official account for LifeLabs, a leading diagnostic laboratory in Canada.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading-edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada. LifeLabs is 100% Canadian-owned by OMERS Infrastructure, the infrastructure investment manager of one of Canada’s largest defined benefit pension plans. Learn more at lifelabs.com.