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Lab Patient Technician

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LifeLabs

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Healthcare

AI generated summary

  • You should have a lab assistant diploma, phlebotomy experience, strong communication and computer skills, a valid G license, empathy, and a reliable vehicle to travel to multiple locations.
  • You will greet patients, perform phlebotomies and ECGs, handle special tests, maintain client relations, enter patient data, and prepare specimens for transport and testing.

Requirements

  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
  • Selected candidates are required to be able to drive to Fergus, Mount Forest and Palmerston.
  • A valid G Driver License and access to a reliable vehicle are mandatory.

Responsibilities

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

FAQs

What is the job title for this position?

The job title is Lab Patient Technician.

What are the working hours for this position?

The working hours are from 6:45 AM to 5:30 PM, Monday to Friday, with rotational shifts from 6:45 AM to 12:30 PM.

Is this position full-time or part-time?

This position is part-time (Float).

What are the driving requirements for this role?

Selected candidates are required to have a valid G Driver License and access to a reliable vehicle, as they will need to drive to Fergus, Mount Forest, and Palmerston.

What responsibilities will I have as a Lab Patient Technician?

You will be responsible for greeting patients, performing phlebotomies, connecting/disconnecting holter monitors, completing data entry, maintaining client relationships, and preparing specimens for transportation.

Is phlebotomy experience necessary for this position?

Phlebotomy experience is considered an asset, but it is not explicitly required.

What educational background is preferred for this role?

The preferred educational background is graduation from an approved Laboratory Assistant program or equivalent.

Are there opportunities for professional development?

Yes, LifeLabs offers professional development and membership reimbursement as part of their comprehensive total rewards program.

What benefits do employees receive?

Employees receive competitive coverage for health and wellness needs, retirement savings plans, vacation and wellness days, and access to various wellness programs and discounts.

Is there a policy on vaccinations for this position?

Yes, vaccinations are highly encouraged at LifeLabs, and vaccination and/or immunization screening may be mandatory for selected employees based on provincial regulations or employer-led policies.

Are accommodations available during the recruitment process?

Yes, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process.

Official account for LifeLabs, a leading diagnostic laboratory in Canada.

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease. We support 20 million patient visits annually and conduct over 100 million laboratory tests through leading-edge technologies and our 6,500 talented and dedicated employees. We are a committed innovator in supporting Canadians to live healthier lives, operating Canada’s first commercial genetics lab and the country’s largest online patient portal, with more than 5 million Canadians receiving their results online. LifeLabs has been named one of Canada’s Best Employers (2021, 2022 and 2023) and Best Employers for Diversity (2022 and 2023) by Forbes and recognized for having an award-winning Mental Health Program from Benefits Canada. LifeLabs is 100% Canadian-owned by OMERS Infrastructure, the infrastructure investment manager of one of Canada’s largest defined benefit pension plans. Learn more at lifelabs.com.