Logo of Huzzle

Home

Matches

Explore

Manage

Lead Resource Manager (Creative Services)

image

DEPT®

24d ago

  • Job
    Full-time
    Mid Level
  • Business, Operations & Strategy
    Creative Arts & Fashion
  • Amsterdam

AI generated summary

  • You need 4+ years in resource management, digital marketing knowledge, software proficiency, strong analytical skills, excellent communication, strategic thinking, attention to detail, and a collaborative mindset.
  • You will optimize resources, manage skills, forecast demand, mitigate risks, collaborate cross-functionally, resolve conflicts, monitor performance metrics, and ensure compliance with policies.

Requirements

  • - A background in resource management, creative services, traffic management, or creative project management in a digital, media, or creative agency industry, with a minimum of 4 years in a resource management role
  • - Strong understanding of digital marketing, technology, and creative services and how projects are delivered and staffed to meet client expectations, on time and on budget.
  • - Proficiency in resource management software and tools
  • - Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools.
  • - Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments.
  • - Strategic thinking and problem-solving abilities.
  • - Well organized, process-driven and dedicated, with an outgoing personality and can-do attitude.
  • - Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment.
  • - Team-oriented mindset with a focus on collaboration.
  • - Ability to work in a fast-paced, dynamic environment.
  • - Business and conversationally proficient English language skills

Responsibilities

  • Resource Optimization: Identify and evaluate capacity constraints and opportunities within the organization (bandwidth and burnout), making data-driven recommendations for resource allocations, nearshoring, and utilization optimization.
  • Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment.
  • Demand Forecasting: Collaborate with cross-functional teams to develop accurate demand forecasts, encompassing both short-term and long-term client requirements.
  • Risk Mitigation: Proactively identify potential risks and challenges in the resourcing plan and develop strategies to mitigate them.
  • Cross-Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between Capacity Planning (Resource Management) and client satisfaction.
  • Conflict Resolution: Act as a mediator in resource conflicts, prioritization challenges, or overlapping project demands, ensuring equitable distribution of resources.
  • Performance Monitoring: Track key metrics and provide regular reports to local, regional and global leadership on resource utilization, bench capacity, and nearshore and freelance ratios.
  • Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting.

FAQs

What is the main purpose of the Lead Resource Manager role?

The main purpose of the Lead Resource Manager role is to ensure efficient resource allocation and capacity management while supporting business growth in the dynamic digital marketing landscape.

What responsibilities does the Lead Resource Manager have in terms of resource optimization?

The Lead Resource Manager is responsible for identifying and evaluating capacity constraints and opportunities within the organization, making data-driven recommendations for resource allocations and utilization optimization.

What background is required for this position?

A background in resource management, creative services, traffic management, or creative project management within a digital, media, or creative agency is required, with a minimum of 4 years in a resource management role.

Is there a focus on skill management in this role?

Yes, the Lead Resource Manager is expected to identify skill gaps within the regional teams and work with craft leads and P&C to address talent needs through hiring, training, or reassignment.

How does this role contribute to demand forecasting?

The Lead Resource Manager collaborates with cross-functional teams to develop accurate demand forecasts that encompass both short-term and long-term client requirements.

What is the importance of cross-functional collaboration in this role?

Cross-functional collaboration is crucial as it ensures alignment between Capacity Planning (Resource Management) and client satisfaction by working closely with various departments such as account management, creative teams, operations, and sales.

Are there opportunities for professional development in this position?

Yes, the company offers a DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs that provide courses and programs tailored to individual development needs.

How does the company support employee health and wellness?

The company contributes to employee health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.

Is there flexibility in working location?

Yes, employees have the choice to work where they are most productive, whether from the office, home, or abroad for up to 13 weeks a year.

What kind of work environment does DEPT® promote?

DEPT® promotes an inclusive workplace that values diversity, equity, and inclusion, encouraging individuals from diverse backgrounds to apply and thrive.

DEPT®

Pioneering tech and marketing to help brands stay ahead.

Technology
Industry
1001-5000
Employees

Mission & Purpose

We are a pioneering technology and marketing services company that creates end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Our team of 4,000+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. We are committed to making a positive impact on the planet and since 2021 have been Climate Neutral and B Corporation certified. We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech & marketing. We facilitate our pioneering spirit by investing in innovation, by leveraging our proprietary tech, data and knowledge platforms for all our clients worldwide. Our culture is ’big enough to cope and small enough to care. Simply put we can work for any brand in the world, but with the speed, agility, flexibility and personal relationships of a boutique agency.

Article & News