Lead Service Designer

Ministry of Justice

2mo ago

Applications are closed

Job
Full-time
Senior Level
Government & Politics
Design
Westminster, +1

Requirements

You have a strong grounding in user-centred design, and have experience working on multiple or highly complex services. You know how to give direction on which tools or methods to use, how to bring agile multi-disciplinary teams along with you, and how to advocate for user-centred design in a way that others understand.
You know what good public services look like and how to design in an inclusive, accessible manner. You can set design standards and coach others.
Having worked as a designer, you can create high-quality, compelling design concepts and you are experienced in rapid prototyping.
You advocate for end-to-end service design at a strategic level, agnostic of teams, departments and organisations.
You are passionate about growing talent and developing design culture. You create a collaborative, inclusive environment, and you have experience of coaching and mentoring designers and coordinating communities of practice.
You can interpret the needs of senior leaders and stakeholders. You use design thinking to help solve complex organisational challenges and influence.
Willingness to be assessed against the requirements for BPSS clearance.

Responsibilities

Lead the recruitment of a talented and diverse team of designers that meet the growing needs of Justice Digital
Support the professional development of designers through coaching, line management & career progression
Lead Communities of Practice that inspire designers to learn, share best practice and collaborate on strategic problems
Work with the Head of Design to set an ambitious vision for Design at MoJ, pushing the boundaries of what design can do to transform government
Work with other Design Leads to define, develop and embed design standards that ensure all our design work is consistently inclusive, accessible and easy to use
Support our Design Operations specialist to standardise and systematise our tools and processes as we scale
As a member of the Design Leadership Team, work closely with service owners, other profession leads, and the Heads of Digital to set and communicate strategy, and ensure the teams are supported and equipped to deliver against that strategy
Collaborate closely with other profession leads (e.g. user research, product, software development) to champion digital transformation and continuously improve capability across the department
Be an active leader in the cross-government design community, sharing our work, learnings and developing best practice

FAQs

What is the salary range for the Lead Service Designer position?

The national salary range is £68,967 - £78,842, and the London salary range is £73,115 - £83,585. Salaries depend on the base location.

What is the duration of the appointment for this role?

The appointment is for a fixed term of up to 14 months, covering maternity leave.

Is the Lead Service Designer role full-time or part-time?

The role supports full-time, part-time, and flexible working arrangements.

How many positions are available for the Lead Service Designer role?

There is one position available.

What are the key responsibilities of the Lead Service Designer?

Key responsibilities include leading the recruitment of designers, supporting their professional development, setting design standards, and collaborating with other teams to champion digital transformation.

What qualifications are essential for the candidate applying for this position?

Candidates must have a strong grounding in user-centred design, experience with complex services, the ability to create high-quality design concepts, and experience in coaching and mentoring designers.

Will the successful applicant have line management responsibilities?

Yes, the successful applicant will have line manager responsibilities.

What is the closing date for applications?

The closing date for applications is November 10, 2024.

How should candidates apply for this position?

Candidates must submit a CV, a cover letter (750 words max), and a portfolio of relevant work that demonstrates how they meet the requirements set out in the Person Specification.

Will there be an interview for this position?

Yes, successful candidates will be invited to a 1.5-hour panel interview held via video conference, which will include a design task.

Are there any nationality requirements for this role?

Yes, the job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and certain nationals of the EU, among others.

What professional development opportunities are available in this role?

The role offers excellent training opportunities and support from expert colleagues in a collaborative environment.

Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

Government

Industry

10,001+

Employees

2007

Founded Year

Mission & Purpose

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