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Lead Technician, Show Systems Maintenance (Audio/Video/Projection) – Universal Epic Universe

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Universal Orlando Resort

2mo ago

  • Job
    Full-time
    Senior Level
  • Engineering
  • Orlando

AI generated summary

  • You need a high school diploma/GED, 5-7 years in A/V systems, knowledge of audio/video theory, and a valid Florida driver's license. Formal training preferred.
  • You will plan tasks, monitor productivity, ensure safety compliance, complete documentation, train staff, and collaborate with other departments while performing audio/video/projection maintenance duties.

Requirements

  • Education:
  • High school degree or GED required; Electronic or electrical degree
  • or equivalent from two-year college or technical school preferred.
  • Experience:
  • Six months to one year experience providing work direction preferred.
  • 5-7 years of experience with audio and visual equipment preferred.
  • Must possess knowledge of audio and video theory as well as practical training and experience.
  • Candidates should have advanced knowledge in the set-up and ongoing maintenance of A/V systems.
  • Technician with formal electronics training and/or at least 5 years’ experience in design, installation or maintenance of A/V systems preferred.
  • Equivalent combination of education and experience accepted.
  • Certifications, Licenses, Registrations:
  • Valid Florida Drivers License/ required to operate company vehicles.

Responsibilities

  • Plans and delegates work tasks. Delegates work assignments among qualified crewmembers. Communicates performance expectations in an effort to ensure proper completion of tasks; provides feedback for recognition and performance improvement.
  • Actively reinforces company safety guidelines and programs; reports non-compliance. Monitors employee’s productivity, work habits. Leads work startup and stoppage, schedules breaks. Monitors care, condition, use and storage of tools, equipment and other UO property. Maintains material inventories. Monitors compliance with wardrobe/grooming standards, driving policy, radio usage, and other UO policies.
  • Ensures proper completion of documentation. Captures written behaviors using the Lead Observation Report to support managerial and supervisory documentation.
  • Communicates and coordinates with other departments or crafts as needed. Communicates resource needs and work plans to Supervision. Provides two-way communications between work team, supervisor, and other management and HR personnel.
  • Performs job duties as described in non-lead job description. Maintains and shares job knowledge, assists in developing employees.
  • Assists with training new and current employees. Assigns who will provide daily training.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.

FAQs

What is the primary responsibility of the Lead Technician for Show Systems Maintenance at Universal Epic Universe?

The primary responsibility is to support management in directing and coordinating the activities of the department and employees, which includes planning and delegating work tasks, monitoring productivity, ensuring safety compliance, and performing job duties as outlined in the non-lead job description.

What qualifications are required for this position?

A high school diploma or GED is required, with a preference for an electronic or electrical degree or equivalent from a two-year college or technical school.

How much experience is preferred for candidates applying to this role?

Candidates should ideally have 5-7 years of experience with audio and visual equipment, and 6 months to one year of experience providing work direction preferred.

What specific knowledge is essential for doing this job?

Candidates must possess knowledge of audio and video theory, practical training and experience with audio and visual systems, and advanced knowledge in the setup and ongoing maintenance of A/V systems.

Are certifications or licenses required for this position?

Yes, a valid Florida Driver's License is required as the role includes operating company vehicles.

What type of training will the Lead Technician be responsible for?

The Lead Technician will assist with training new and current employees and will be responsible for assigning who will provide daily training.

How does the Lead Technician ensure safety within the team?

The Lead Technician actively reinforces company safety guidelines and programs, monitors compliance, and reports any non-compliance to ensure a safe working environment.

What additional responsibilities may be included in this position?

Additional responsibilities may include assisting with material inventory management, maintaining compliance with UO policies, capturing written behaviors for documentation, and performing other duties as assigned.

Is there an opportunity to grow and develop within this role?

Yes, the Lead Technician is expected to maintain and share job knowledge and assist in developing employees, which suggests opportunities for growth and development within the team.

Does Universal Orlando accept unsolicited assistance from search firms for this position?

No, Universal Orlando does not accept unsolicited assistance from search firms and all resumes submitted by search firms without a valid written Statement of Work will be deemed the sole property of Universal Orlando.

Universal Orlando Resort

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Entertainment & Media
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

For years, we’ve been creating a legacy of unforgettable experiences for our guests. Our guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation…it’s The Universal Way. It’s who we are. It’s what we do. And, it’s the reason we strive to be recognized as the number one entertainment destination in the world. As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them! At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that! It’s a big Universe. Where do you fit in?