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Learning and Development (L&D) Specialist

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Capco

3mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Education & Teaching
  • Toronto
  • Quick Apply

AI generated summary

  • You need 4+ years in L&D, strong project management, excellent communication, analytical skills, attention to detail, proficiency in PowerPoint/Excel, and experience with senior stakeholders.
  • You will design and deliver learning programs, assess and evolve content, manage projects, foster blended and social learning, measure effectiveness, and collaborate with leaders and vendors.

Requirements

  • 4+ years previous, demonstrable success in a Learning and Development role, with experience in training design, development, delivery, and facilitation
  • Deep end-to-end program/project management experience
  • Ability to evaluate, prioritize, escalate and problem solve in high pressure situations
  • Ability to multi-task and manage several tasks / projects at the same time
  • Excellent verbal and written communication skills
  • Strong analytical and critical thinking skills with the ability to work within ambiguity
  • High attention to detail and execution excellence in a fast-paced environment
  • Strong PowerPoint and Excel skills
  • Knowledge of virtual learning tools is a plus, like Cornerstone LMS, Beekast, Slido, MURAL, MS Teams
  • Client-focused, proactive with a strong mind-set for continuous improvement
  • Outstanding interpersonal and coaching skills
  • Experience working with senior stakeholders

Responsibilities

  • Design, develop and deliver scalable learning on core consulting, sales, leadership, and management programs in both face to face and virtual interaction
  • Continually assess, review, and evolve existing programs, aligning and adapting to business strategy
  • Proactively resolve project, design, or resource issues
  • Provide outstanding program/project management support
  • Foster an environment of blended learning using the LMS, video, and learning libraries
  • Foster an environment of social learning using lunch and learns, hack-a-thons, Virtual interactive tooling, and other platforms
  • Measure training effectiveness and produce analytics to inform program evolution
  • Manage external vendor relationships
  • Facilitate instructor-led, face to face and virtual soft skill trainings
  • Build and maintain strong relationships with subject matter experts across the business
  • Present to and work with senior business leaders on learning programs, gathering their expertise and enabling them to be champions

FAQs

What are the key responsibilities of an L&D Specialist at Capco?

The key responsibilities include designing, developing, and delivering scalable learning programs, assessing and evolving existing programs, managing project issues, providing program management support, fostering blended and social learning environments, measuring training effectiveness, managing vendor relationships, facilitating trainings, and building relationships with subject matter experts.

What qualifications are required for the L&D Specialist position?

A minimum of 4 years of experience in a Learning and Development role, demonstrable success in training design, development, delivery, and facilitation, end-to-end program/project management expertise, strong verbal and written communication skills, analytical and critical thinking abilities, and proficiency in PowerPoint and Excel are required.

Are there opportunities for career advancement in this role?

Yes, Capco offers a culture focused on rapid learning, taking on challenges, and opportunities for quick promotions, as we maintain a growth mindset and entrepreneurial spirit.

What kind of training programs will I be involved in as an L&D Specialist?

You will design and deliver training programs related to core consulting, sales, leadership, and management, delivered in both face-to-face and virtual formats.

What tools and technologies should I be familiar with for this job?

Familiarity with virtual learning tools like Cornerstone LMS, Beekast, Slido, MURAL, and MS Teams is a plus, along with strong skills in PowerPoint and Excel.

Will I have the opportunity to collaborate with senior stakeholders?

Yes, you will work closely with senior business leaders on learning programs, requiring you to gather their expertise and enable them to be champions of the programs.

Is there a focus on continuous improvement in this role?

Yes, a proactive mindset for continuous improvement is essential, as you will need to evaluate and iterate on training programs to align with business strategies.

What type of culture does Capco promote?

Capco promotes a creative, collaborative, diverse, and inclusive culture that encourages employees to Bring Your Own Ambition (BYAW).

Does Capco offer benefits to its employees?

Yes, Capco offers highly competitive benefits, including medical, dental, and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and value creation.

How does Capco’s Learning & Development team align its initiatives with the business strategy?

The L&D team engages with executive leadership, business leaders, and HR Business Partners to identify learning needs and ensure that training programs are relevant and aligned with the overall business strategy.

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Capco

Capco, a Wipro company, is a management & technology consultancy dedicated to the financial services & energy industries

Finance
Industry
1001-5000
Employees
1998
Founded Year

Mission & Purpose

Capco is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. With a growing client portfolio comprising of +100 global organizations, Capco operates at the intersection of business and technology, by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector.

Culture & Values

  • Respect

    We aim to act in a respectful and considerate manner with our clients and employees at all times through active listening to understand their needs and requirements, being respectful of diverse opinions and perspectives, and acting appropriately and empathically in daily interactions.

  • Integrity

    We believe integrity is the central building block to ensure that we have positive, productive and long-term relationships with our clients, employees, vendors and industry partners. Transparency, openness, and honesty are critical to enhancing and maintaining the trust of clients, employees and partners.

  • Excellence

    We are renowned for our focus on delivery excellence and are committed to consistently delivering exceptional results that have a positive impact on our clients’ businesses. Browse our Success Stories to read case studies about how we have successfully delivered impactful work for our clients.

  • Commitment

    We hold ourselves accountable when it comes to our goals and objectives. Our unwavering dedication to honouring our commitments inspires trust and confidence among our clients, employees and business partners.

  • Knowledge

    We believe that knowledge is power, and that the expertise that we have accrued through our client engagements, and our employees’ deep knowledge of the latest industry trends and best practices, help us deliver innovative solutions to our clients.