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Legal Advisor

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Direct Line Group

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Bristol

AI generated summary

  • You should have a law degree or be pursuing legal qualifications, knowledge of employment law, strong communication, customer service skills, and the ability to meet deadlines.
  • You will provide clear legal advice, manage client expectations, handle calls efficiently, maintain records, collaborate across departments, and support strategic initiatives for continuous improvement.

Requirements

  • Law degree or a bar professional training course/LPC or a chartered legal executive or to be working towards this
  • Employment law knowledge is desirable
  • Great ability to work towards deadlines
  • Good Communication Skills
  • Excellent Customer Service Skills

Responsibilities

  • Providing an accurate and clear legal advice while meeting all regulatory requirements.
  • Providing a general legal expenses policy guidance where appropriate, handling clients’ expectations, explaining decisions and the steps in the claims process clearly and succinctly, and ensuring you treat clients fairly.
  • Dealing with calls efficiently and with dedication in order to contribute to the department meeting agreed service levels.
  • Taking responsibility for learning & self development.
  • Identifying owning and handling the risks involved in running our business in line with the relevant risk framework and in compliance with all our policies and procedures and the SRA Code of Conduct at all times.
  • Maintaining accurate records.
  • Working together with colleagues to build relationships with other departments and suppliers.
  • Supporting the strategic development of the department and firm by developing standard methodology and the client experience through continuous improvement initiatives.

FAQs

Do we support remote work?

Yes, we do support remote work in a hybrid format, requiring 2 days in the Bristol office and 3 days from home each week.

What are the working hours for the Legal Adviser position?

The working hours are 35 hours per week, with shift patterns varying between 8am-4pm, 9am-5pm, and 10am-6pm from Monday to Friday.

Is this a permanent position?

Yes, this is a permanent position.

What type of legal knowledge is preferred for this role?

Employment law knowledge is desirable for this role.

What qualifications are required to apply for this position?

A law degree, completion of a Bar professional training course, LPC, or being a chartered legal executive, or working towards this qualification is required.

What benefits are offered to employees?

Employees receive a 9% private pension contribution, annual bonus up to 10%, discounts on insurance, health and dental insurance options, generous holidays, and much more.

Is there a focus on employee development in this role?

Yes, there is a strong focus on developing your skillset and providing you with the necessary tools to do so.

How does Direct Line Group promote inclusivity in the workplace?

Direct Line Group is committed to diversity and inclusion, recognized as one of the UK's Top 50 Inclusive Employers, ensuring that everyone can be themselves and succeed in their careers.

What is the location of the Legal Adviser role?

The role is based in Bristol (BS1 6JX).

Are there opportunities for self-development in this role?

Yes, there is an expectation for taking responsibility for learning and self-development as part of the role.

Direct Line Group

A force for good

Finance
Industry
10,001+
Employees

Mission & Purpose

A world where insurance is personal, inclusive and a force for good: that’s our vision. And it’s well within reach. We’ve been helping people carry on with their lives since the 80s, giving them the peace of mind they need to focus on the future. After 40 years of innovation, we’re still leading the way today. Our business is full of brilliant individuals working together to reimagine insurance. Together, we’re one of a kind. Our brands We’re home to variety and expertise on a huge scale. Strong values, distinctive qualities, and great people. That’s the secret to building some of the nation’s best-known brands. Direct Line Churchill Privilege Green Flag NIG Darwin DLG Legal Services DLG Auto Services DLG Partnerships Collectively we help every business within our group aim higher. Standing shoulder-to-shoulder to stand out in the market, we want to be an insurance company of the future. And with so many areas to choose from, your ambitions are welcome here. See your opportunity to start a career that’s varied, distinct and exciting.