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Licensed Optician-Calgary, AB-LensCrafters

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  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Calgary

Requirements

  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener & team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills – ability to use & carry an iPAD/tablet
  • Familiarity with POS, computers & calculators
  • Embrace new technology & change
  • Previous customer service & retail experience

Responsibilities

  • Welcome all customers, set expectations with customers
  • Custom fit glasses & precisely place prescription in lenses
  • Acts as a leader in optical acumen
  • Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
  • Assists team with complex product needs & prescriptions
  • Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
  • Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
  • Ability to multi-task, prioritize & manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs & competencies
  • Take pride in store appearance, help to keep store clean, attractive & organized
  • Inform management of safety opportunities; demonstrates safe work practices
  • Resourceful, self-motivated with a desire for continual learning, improvement & results
  • Adhere to company policies & procedure, including discounts, promotions & inventory management

FAQs

What is the job title for this position?

The job title is Licensed Optician.

Where is this job located?

This job is located in Calgary, AB at LensCrafters.

Is this position full-time or part-time?

This position is full-time.

What are the major responsibilities of a Licensed Optician at LensCrafters?

Major responsibilities include welcoming customers, custom fitting glasses, taking measurements, assisting with complex product needs, ensuring customer satisfaction, and maintaining store appearance.

What are the basic qualifications required for this position?

Basic qualifications include being a high school graduate, having state licensure, optical dispensing experience, strong customer service skills, and familiarity with technology such as POS systems.

Are there any preferred qualifications for applicants?

Yes, previous customer service and retail experience are preferred qualifications for applicants.

What kind of benefits can employees expect to receive?

Employees may receive healthcare, retirement savings, paid time off/vacation, and various employee discounts, along with a competitive bonus and/or commission plan.

Does LensCrafters provide accommodations for applicants with disabilities?

Yes, upon request and consistent with applicable laws, reasonable accommodations will be provided to individuals with disabilities who need assistance in the application and hiring process.

Is LensCrafters an equal opportunity employer?

Yes, LensCrafters is an Equal Opportunity Employer and considers all qualified applicants without regard to various protected characteristics.

What qualities are important for a Licensed Optician at LensCrafters?

Important qualities include being proactive, solution-driven, self-motivated, adaptable to new technology, and having strong communication and teamwork skills.

Retail & Consumer Goods
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

LensCrafters is a leading eyewear retailer that provides a comprehensive range of optical products and services, including prescription glasses, contact lenses, and eye exams. The company's ultimate mission is to enhance the quality of life for its customers by offering high-quality eyewear solutions that combine style, comfort, and precise vision correction. Their purpose is to deliver an exceptional customer experience through expert eye care, a wide selection of fashionable frames, and advanced lens technology, ensuring that each customer achieves optimal vision and satisfaction.