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Licensed Optician-Markham, ON-LensCrafters

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Markham

AI generated summary

  • You must be a high school graduate with state licensure, optical dispensing experience, strong customer service & selling skills, familiarity with tech, and an awareness of fashion trends.
  • You will welcome customers, fit glasses, ensure prescription accuracy, assist with complex needs, manage time, maintain store appearance, and adhere to policies while exceeding customer expectations.

Requirements

  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener & team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills – ability to use & carry an iPAD/tablet
  • Familiarity with POS, computers & calculators
  • Embrace new technology & change
  • Previous customer service & retail experience

Responsibilities

  • Welcome all customers, set expectations with customers
  • Custom fit glasses & precisely place prescription in lenses
  • Acts as a leader in optical acumen
  • Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
  • Assists team with complex product needs & prescriptions
  • Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
  • Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
  • Ability to multi-task, prioritize & manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs & competencies
  • Take pride in store appearance, help to keep store clean, attractive & organized
  • Inform management of safety opportunities; demonstrates safe work practices
  • Resourceful, self-motivated with a desire for continual learning, improvement & results
  • Adhere to company policies & procedure, including discounts, promotions & inventory management

FAQs

What is the job title for this position?

The job title is Licensed Optician.

Where is this job located?

This job is located in Markham, ON, at LensCrafters.

Is this position full-time or part-time?

This position is full-time.

What are the main responsibilities of a Licensed Optician at LensCrafters?

The major responsibilities include welcoming customers, customizing fit glasses, accurately taking measurements, assisting with complex product needs, and ensuring exceptional customer service.

What qualifications are required for this position?

The basic qualifications include a high school diploma or equivalent, state licensure, optical dispensing experience, and strong customer service skills.

Is prior retail experience preferred for this role?

Yes, previous customer service and retail experience is preferred.

What skills are important for a Licensed Optician?

Important skills include strong basic math skills, awareness of current fashion trends, selling skills, and familiarity with technology such as POS systems and tablets.

Are there any specific technologies that an optician should be comfortable using?

Yes, an optician should be comfortable using an iPad/tablet, POS systems, computers, and calculators.

What does LensCrafters value in terms of company culture?

LensCrafters values exceptional customer service, continuous learning and improvement, and adherence to company policies and procedures.

What benefits or incentives are mentioned for this role?

The job description mentions benefits/incentive information associated with the total rewards for the position, although specific details are not provided.

Combining the best in advanced lens technology with beautifully crafted and branded frames.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision. Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.