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Loan Documentation Processor

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Banking & Finance

AI generated summary

  • You need 2+ years in customer service or loan roles, 2-3 years in pre-underwriting, strong communication skills, and flexibility for late shifts (8:30 PM to 5:30 AM).
  • You will process moderately complex loans, ensure compliance, analyze documentation, order verifications, manage a pipeline, and provide guidance to the team while escalating non-routine issues.

Requirements

  • 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2-3 Years of experience in Pre-underwriting / Underwriting Support functions in US Home Mortgage
  • Good communications skill
  • Willingness to work in any shifts, including late evening shifts i.e., 8:30 PM to 5:30 AM

Responsibilities

  • Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products
  • Perform loan documentation for moderately complex loans
  • Process and close for loan products
  • Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups
  • Receive direction from Loan Documentation supervisor and escalate non-routine questions
  • Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals
  • Interact with immediate Loan Documentation team and functional area on routine process

FAQs

What are the primary responsibilities of a Loan Documentation Processor?

The primary responsibilities include performing loan documentation duties for moderately complex loans, ensuring compliance with policies and procedures, processing and closing loan products, interpreting Loan Documentation policies, managing a pipeline of loans, and providing guidance to other team members.

What qualifications are required for this position?

A minimum of 2+ years of experience in customer service, loan administration, collections, or a sales environment is required, or equivalent experience through work, training, military experience, or education.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include 2-3 years of experience in pre-underwriting or underwriting support functions in US Home Mortgage, good communication skills, and a willingness to work in late evening shifts.

What shifts are available for this position?

The position requires openness to working any shifts, specifically late evening shifts from 8:30 PM to 5:30 AM.

Is diversity and inclusion valued at Wells Fargo?

Yes, Wells Fargo values diversity, equity, and inclusion in the workplace and welcomes applications from all qualified candidates regardless of various protected characteristics.

Are there any accommodations available for applicants with disabilities?

Yes, accommodations for applicants with disabilities are available upon request during the recruitment process.

Is there a drug-free workplace policy?

Yes, Wells Fargo maintains a drug-free workplace and has a Drug and Alcohol Policy in place.

How does Wells Fargo handle the recruitment and hiring process?

Wells Fargo requires candidates to directly represent their own experiences during the recruitment and hiring process and prohibits third-party recordings unless authorized.

Finance
Industry
10,001+
Employees
1929
Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.