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Logistics Assistant

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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Logistics
  • Dubai

Requirements

  • Post-secondary education in Production/Manufacturing or Business Administration preferred.
  • Experience managing large volumes of order processing, with a focus on order fulfillment and customer satisfaction.
  • Forklift/Electric Pallet Jack experience.
  • Proficiency in computers, Microsoft Office, and ERP systems.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to work independently and thrive in a fast-paced environment.
  • Must be legally entitled to work in Dubai.

Responsibilities

  • Create transfer orders from all production facilities to central buffers, including tracking Direct Store Delivery (DSD) and managing related documentation.
  • Print and manage inventory count sheets, collaborating with warehouse staff to reconcile inventories daily and ensuring the First-In-First-Out (FIFO) method is followed.
  • Coordinate pick releases and pick slips for each delivery day by customer and carrier.
  • Organize and coordinate the supply, storage, and distribution of goods, serving as a liaison between departments, customers, and carriers.
  • Assist in planning, scheduling, and tracking shipments.
  • Communicate load requirements both externally and internally to key stakeholders promptly.
  • Perform data analysis, report on performance, identify logistical issues, and assist in developing improvement plans.
  • Investigate and resolve delivery concerns raised by the Sales and Retail Departments, ensuring customer satisfaction in line with Service Level Agreements (SLAs).
  • Report on warehouse pick accuracy, on-time carrier performance by warehouse and customer, and inventory movement under the direction of the Logistics Supervisor.
  • Process VQA requirements for sub-inventory movements (Sales Hold, Bottle Aging, etc.).
  • Provide administrative support to the East Logistics Team as needed.
  • Perform and document all quantity and quality inspections under the direction of the Logistics Supervisor.
  • Provide exceptional internal and external customer service.
  • Handle miscellaneous receipts and distribution of equipment and materials into Oracle.
  • Support physical inventory counts at various locations as required.
  • Track and file all HACCP-required documents for the Logistics Department.
  • Attend all required meetings as directed by the Logistics Supervisor.
  • Follow all safe work procedures and report unsafe conditions to the Logistics Supervisor.
  • Assist with customer order picking when necessary.
  • Perform other duties as assigned.

FAQs

What is the location of the Logistics Assistant position?

The Logistics Assistant position is based in Dubai.

What are the main responsibilities of the Logistics Assistant?

The main responsibilities include creating transfer orders, managing inventory, coordinating shipments, analyzing data, investigating delivery concerns, and providing administrative support to the logistics team.

Is there a specific educational background required for this role?

Yes, post-secondary education in Production/Manufacturing or Business Administration is preferred.

What kind of experience is required for this position?

Experience managing large volumes of order processing with a focus on order fulfillment and customer satisfaction is required.

Are there any specific skills necessary for this job?

Yes, proficiency in computers, Microsoft Office, ERP systems, excellent communication skills, and the ability to work independently in a fast-paced environment are necessary.

Is forklift experience required for the Logistics Assistant?

Yes, forklift and electric pallet jack experience is preferred.

Will the Logistics Assistant have opportunities for professional development?

Yes, joining Zahr Freighters will offer the opportunity to develop skills in logistics and supply chain management.

Can I apply for this position if I am not currently residing in Dubai?

You must be legally entitled to work in Dubai to apply for this position.

What type of support will the Logistics Assistant provide to the East Logistics Team?

The Logistics Assistant will provide administrative support as needed and assist with customer order picking when necessary.

How important is customer service in this role?

Providing exceptional internal and external customer service is a crucial aspect of the Logistics Assistant role.

World Wide Cargo Service from UAE

Transportation
Industry
11-50
Employees

Mission & Purpose

Zahr Freighters is a logistics and freight forwarding company that provides comprehensive transportation and supply chain solutions for businesses globally. They specialise in the efficient movement of goods via air, sea, and land, offering services such as cargo handling, customs clearance, warehousing, and distribution. Zahr Freighters' ultimate mission is to facilitate smooth and timely delivery of goods across the world, ensuring that clients' logistical needs are met with reliability and professionalism. Their purpose is to empower businesses by offering flexible, cost-effective freight solutions that enhance global trade and streamline supply chain operations.