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Loro Piana, Assistant Store Manager - Toronto

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Loro Piana

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Toronto

AI generated summary

  • You need 3+ years luxury retail management experience, leadership skills, sales know-how, tech proficiency, and flexibility to lift, travel, and work weekends.
  • You will oversee sales, team management, and operations at a luxury retail store in Toronto. Delegate tasks, foster growth, and ensure high standards of service while optimizing sales growth and operational efficiencies.

Requirements

  • 3+ years of management and sales experience, preferably in a luxury retail environment.
  • Proficient in Microsoft Office, SAP, and other digital tools.
  • Excellent leadership, teamwork, and problem-solving skills.
  • Strong knowledge of sales, operations, and inventory.
  • Ability to travel and work weekends.
  • Ability to lift and move up to 40 pounds.

Responsibilities

  • Sales and Business Development:
  • Collaborate with the Store Manager to oversee a successful store team through task delegation, performance management, and utilizing storytelling to convey product knowledge while upholding service/selling standards.
  • Identify key opportunities for optimizing sales growth and operational efficiencies.
  • Facilitate communication between the store team, the Store Manager, and corporate partners to ensure alignment on sales objectives.
  • Support in the sales process by ensuring the highest level of luxury service and navigate critical situations with a high level of professionalism.
  • Develop strong relationships with top clients by managing VIC initiatives to reflect an elevated brand image.
  • Team Management:
  • Partner with the Store Manager to oversee a successful team by delegating tasks, enhancing product knowledge, and developing service standards.
  • Provide effective guidance, coaching, and feedback to all members of the team to foster professional growth and a productive work environment.
  • Create career development plans and identify opportunities of growth for all team members.
  • Participate in the scouting and selection of new team members by collaborating with HR partners.
  • Lead team meetings to provide store performance updates and emphasize key priorities.
  • Operations:
  • Enhance comprehension of important operational procedures including inventory management, daily opening/closing activities, and strategic scheduling.
  • Manage various operational procedures such as cycle counts, stock consolidations, and fiscal inventory.
  • Oversee the After Sales process and flow, including alterations, repairs, and spare parts.
  • Responsible for reporting store facilities and maintenance issues in a timely manner to guarantee safety and functionality of the store.
  • Manage store expense related to profit and loss including shipping/receiving costs, supplies, and alterations, optimizing expenditure within budget constraints.
  • Oversee proper execution of internal procedures, administrative tasks, and operational activities.
  • Enforce labor laws, safety procedures, and sales regulations with the support of corporate partners.

FAQs

What is the general purpose of the Assistant Store Manager position at Loro Piana?

The ASM plays a crucial role in the overall success of the store by supporting the Store Manager in daily operations, optimizing sales performance, and inventory management.

What are some key responsibilities of the Assistant Store Manager at Loro Piana?

Key responsibilities include collaborating with the Store Manager to oversee the store team, identifying sales growth opportunities, providing luxury service, team management, and overseeing operations such as inventory management and store facilities maintenance.

What skills and abilities are required for the Assistant Store Manager position at Loro Piana?

Candidates should have 3+ years of management and sales experience in a luxury retail environment, be proficient in Microsoft Office and other digital tools, possess excellent leadership and problem-solving skills, and have strong knowledge of sales, operations, and inventory.

What benefits are offered to employees at Loro Piana?

Loro Piana offers a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, tuition reimbursement, 401K match, mental health support, product discounts, exclusive LVMH discounts, and other tailored perks.

How does Loro Piana support diversity and inclusion in the workplace?

Loro Piana strives to create a culture of inclusion where everyone has a sense of belonging. The company's goal is to ensure that outreach and recruiting efforts generate diverse identities and perspectives that are valued and can thrive.

Loro Piana

Retail & Consumer Goods
Industry
1001-5000
Employees
1924
Founded Year

Mission & Purpose

Loro Piana operates in the luxury goods industry making uncompromised quality its mission and offering a complete selection of ready-to-wear, accessories and gifts made in Italy with the finest raw materials. It reaches its customers through a global retail network, on loropiana.com and in select specialty stores. Loro Piana boasts six generations of experience in the production of top-end textiles and is an industry leader, thus guaranteeing a total control of all manufacturing processes.