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Loro Piana, Operations Supervisor - Toronto

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Loro Piana

Sep 2

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
  • Toronto

AI generated summary

  • You need 3+ years in operational management, ideally in luxury retail, be proficient in Microsoft Office and SAP, possess strong leadership and problem-solving skills, and can lift 40 lbs.
  • You will manage back-of-house staff, optimize inventory processes, oversee merchandise flow, conduct audits, enforce policies, and ensure a safe, organized workspace while supporting team development.

Requirements

  • 3+ years of operational management experience, preferably in a luxury retail environment.
  • Proficient in Microsoft Office, SAP, and other digital tools.
  • Excellent leadership, teamwork, and problem-solving skills.
  • Strong knowledge of operations and inventory control.
  • Ability to lift and move objects up to 40 pounds.

Responsibilities

  • Manage a team of back-of-house staff involved in all operational duties and merchandise logistics while continuously supporting their professional development through coaching and feedback.
  • Partner with team members and leaders to ensure inventory needs and replenishments align with sales potential.
  • Optimize inventory management and streamline operational processes while overseeing the accurate processing of shipments and transfers.
  • Oversee the movement of merchandise from BOH to the sales floor and maintain appropriate inventory levels.
  • Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.
  • Identify opportunities of improvement for back-of-house functions to enhance operational efficiency.
  • Collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.
  • Enforce company policies and safety procedures, maintaining a safe and organized workspace.
  • Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
  • Manage reservations and consignments to resolve issues according to company guidelines.

FAQs

What is the primary responsibility of the Operations Supervisor at Loro Piana?

The primary responsibility of the Operations Supervisor is to manage all operational aspects of the store, including shipment processing, inventory management, and distribution to ensure the overall success of the business.

What qualifications are required for the Operations Supervisor position?

Candidates should have 3+ years of operational management experience, preferably in a luxury retail environment, along with proficiency in Microsoft Office, SAP, and other digital tools.

Is experience in luxury retail necessary for this role?

Yes, experience in a luxury retail environment is preferred for the Operations Supervisor position.

What are the key skills needed for the Operations Supervisor role?

Key skills include excellent leadership, teamwork, problem-solving abilities, strong knowledge of operations and inventory control, and the physical ability to lift and move objects up to 40 pounds.

What types of training or professional development does Loro Piana offer?

Loro Piana supports the professional development of its employees through coaching and feedback.

What benefits does Loro Piana provide to its employees?

Employees at Loro Piana enjoy a comprehensive range of benefits, including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and mental health support through Headspace.

How does Loro Piana approach workplace inclusion?

Loro Piana strives to create a culture of inclusion where everyone feels a sense of belonging, ensuring that their outreach and recruiting efforts generate diverse identities and perspectives.

Are there opportunities for growth and advancement within the company?

Yes, Loro Piana believes in fostering a supportive work environment that values employee growth and provides opportunities for professional development.

Will the Operations Supervisor be responsible for performance management of team members?

Yes, the Operations Supervisor will collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.

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Loro Piana

Retail & Consumer Goods
Industry
1001-5000
Employees
1924
Founded Year

Mission & Purpose

Loro Piana operates in the luxury goods industry making uncompromised quality its mission and offering a complete selection of ready-to-wear, accessories and gifts made in Italy with the finest raw materials. It reaches its customers through a global retail network, on loropiana.com and in select specialty stores. Loro Piana boasts six generations of experience in the production of top-end textiles and is an industry leader, thus guaranteeing a total control of all manufacturing processes.