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Maidstone - Team Member - WHSmith

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Roadchef

14d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be over 18, ideally have customer service experience, and possess a passion for ensuring every customer leaves with a smile.
  • You will replenish stock, maintain store tidiness, create an inviting atmosphere for customers, and support the Gaming area.

Requirements

  • Due to the sale of tobacco and alcohol products, you must be over the age of 18.
  • It would be ideal for you to have worked in a similar or customer facing role before however this is not required.
  • We are looking for someone who has a passion for customer service ensuring everyone leaves with a smile on their face.

Responsibilities

  • You will be carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop whilst also supporting our Gaming area.

FAQs

What is the work location for the Team Member role?

The Team Member role is located at Maidstone Services on the M20.

What is the minimum age requirement for the position?

You must be over the age of 18 due to the sale of tobacco and alcohol products.

Is prior experience necessary for this role?

Prior experience in a similar or customer-facing role is ideal but not required as full training will be provided.

What types of shifts are available for this position?

Working patterns are available on either a Full or Part Time basis, with a variety of shifts offered.

What employee benefits are available for this position?

Benefits include £1 meals while on duty, up to 70% discount at Roadchef sites, cash bonuses for referrals, discounts via the Hapi app, free onsite parking, a contributory pension after 3 months, access to Occupational Health support, and an Employee Assistance Program.

What are the development opportunities for team members?

There are great development opportunities, with 65% of current Managers having started as Team Members, indicating clear paths for progression through internal training programs.

Who is Roadchef?

Roadchef is the only motorway services provider to hold the Platinum Investors in People accreditation and has been recognized as one of the top 25 Best Big Companies to work for in 2023, with a two-star accreditation.

Is there any support for mental health available?

Yes, there are Mental Health First Aiders and access to an Employee Assistance Program for support.

How does Roadchef prioritize its employees?

Roadchef puts people first in all they do, focusing on employee development and support as a cornerstone of their workplace culture.

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Roadchef

Making Britain's roads a safer and happier place.

Retail & Consumer Goods
Industry
1001-5000
Employees
1972
Founded Year

Mission & Purpose

Roadchef Ltd are one of the UK’s leading Motorways Service Area Operators serving over 52 million visitors over 30 locations. We are passionate about operating the best brands, working with the best people and offering our customers the best service. The Roadchef business now employs over 3,200 people, cares for over 50 million customer visits per year, serves a million breakfasts, 500,000 portions of fish and chips and five million coffees and its catering operation alone turns over £100 million per annum, out of a total turnover of £187 million. As an Investors in People Gold employer, we recognise that our employees are our most valuable asset and are all therefore extremely important to us. Once part of our team we are committed to allowing each and every employee the opportunity to develop their skills and grow their career with us.