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Maintenance Assistant - Derby

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Hollywood Bowl Group Plc

Sep 2

  • Job
    Full-time
    Entry Level
  • Facilities Management
  • Derby

AI generated summary

  • You should have great customer service skills, high energy, teamwork spirit, flexibility in hours, basic literacy and numeracy, problem-solving ability, and a proactive maintenance approach.
  • You will ensure lanes operate smoothly, provide excellent customer service, resolve issues proactively, and maintain high standards for equipment and the center’s environment.

Requirements

  • Great customer service, with the ability to communicate at all levels
  • High energy and the ability to work in a fast-paced environment
  • A friendly, supportive, and helpful team player
  • Flexibility with working hours and shift patterns
  • Basic literacy and numeracy skills
  • Being on the ball when it comes to spotting and resolving a problem
  • A proactive approach, maintaining our equipment and centre to the highest standards

Responsibilities

  • - Maintain high standards of our centres
  • - Ensure our lanes are in full operation
  • - Liaise with both the team and customers about any faults they experience while at the centre
  • - Provide professional and engaging customer service
  • - Maintain high energy and infectious enthusiasm to ensure customers have an enjoyable experience
  • - Spot and resolve problems proactively
  • - Maintain our equipment and centre to the highest standards

FAQs

What is the job title for this position?

The job title is Maintenance Assistant.

Where is the location of this job?

The job is located in Derby.

What type of environment can I expect to work in?

You can expect a fun and fast-paced environment with great benefits.

What are some of the benefits of working at Hollywood Bowl Group?

Benefits include an opportunity to earn an extra 50p per hour, access to apprenticeship and management training programs, optional pension plan, additional holiday days, free game vouchers, discounts on food and drink, and enhanced leave benefits, among others.

Is training provided for this position?

Yes, there is a thorough induction and ongoing training and development provided to set you up for success.

What skills are required for the Facilities Team Member role?

Required skills include great customer service, the ability to work in a fast-paced environment, being a friendly team player, flexibility with working hours, basic literacy and numeracy skills, and a proactive approach to maintenance.

How does the company support employees' health and well-being?

Employees have access to an Employee Assistance Programme and dedicated Mental Health First Aiders, as well as the opportunity to join a healthcare cash plan.

Is experience in maintenance necessary for this position?

While experience is beneficial, a proactive approach and the ability to resolve problems are key components for success in this role.

What is the company culture like at Hollywood Bowl Group?

The company values diversity and inclusion, promoting equal opportunities and recognizing the contributions of all employees to create a relevant and competitive workplace.

Are there opportunities for career advancement?

Yes, there are ongoing development and career opportunities available, including management training programs that can help fast track your career.

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Hollywood Bowl Group Plc

Lets Roll

Entertainment & Media
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Bowling. Mini golf. Arcades and more. People across the UK come to us to celebrate their special days and enjoy their time off. If you can make every experience memorable for them and fun for you, this is the place to be. So, what’s it like to be part of the Hollywood Bowl Group? In three words: supported, family, fun. From our Team Members to Managers, everyone can thrive off of each other every single day. Working together to motivate, progress and make the best possible experience for our people and our customers. Our amazing teams are at the heart of our business, ensuring that through impeccable service, knowledge and a high-energy approach, our customer experience is the best it can be. However, our dedication doesn’t stop there. We are as passionate about our employees as we are about our customers. We build our teams with the most energetic and engaging individuals who share our values and are proud to be part of our culture. In return, we provide them with a fun and supportive environment with opportunities to develop a fulfilling and rewarding career.