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Maintenance Services Representative

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Panasonic

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Engineering
    IT & Cybersecurity

AI generated summary

  • You need a high school diploma, FAA A&P license, 1-3 years related experience, proficiency in MS Office, valid driver's license, and ability to lift 50 lbs. Must work shifts, travel, and handle stress.
  • You will troubleshoot, test, and maintain in-flight entertainment systems, document repairs, manage parts inventory, and communicate with customers while adhering to safety regulations.

Requirements

  • High school diploma or equivalent.
  • 1 -3 years related industry experience preferred.
  • Appropriate academic/technical qualifications and experience to satisfy regulatory licensing, FAA A&P
  • Ability to pass extensive security and background checks.
  • Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instruction in English.
  • Proficient in Word, Excel, Outlook (MS products).
  • Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with one or two years of related industry experience.
  • Ability to work in a high-stress, high-pressure environment.
  • Determines methods and procedures on new assignments.
  • Works on problems of moderate to diverse scope requiring considerable judgment and initiative.
  • Understands implications of work and makes recommendations for solutions.
  • As a skilled specialist, completes tasks in resourceful and effective ways.
  • May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required.
  • Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises.
  • Must be able to work any shift, weekends and holidays.
  • Manual dexterity to grasp and work with tool parts and equipment.
  • Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds.
  • Ability to operate under extreme weather conditions and in confined spaces for extended periods.
  • Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels.
  • Climb and work from ladder or platforms.

Responsibilities

  • Perform maintenance, preventive maintenance, and alterations to Panasonic Avionics Corporation (PAC) In-flight Entertainment Systems on aircraft subjected to FAA/CAA/EASA/CASA Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment.
  • Perform built-in test (BIT) and manual test of Panasonic Avionics Corporation IFE systems.
  • Troubleshoot electronic units, cabling or seat consoles in which failures occur down to the line replaceable modules, using knowledge of electronic theory.
  • Identify necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling.
  • Operate a vehicle on airport property and around aircraft.
  • Operate airline communications equipment.
  • Communicate and interface with customer.
  • Document the testing and repairs using computer and bar-coding equipment.
  • Receive and prepare parts.
  • Assist in tracking the spares inventory.
  • Perform other reasonable related duties as assigned by immediate supervisor or upper management.

FAQs

What are the primary responsibilities of a Maintenance Services Representative?

The primary responsibilities include performing maintenance and troubleshooting of Panasonic Avionics Corporation In-flight Entertainment Systems, operating airline communications equipment, documenting repairs, and supporting inventory tracking.

What qualifications are required for this position?

A high school diploma or equivalent is required, along with 1 to 3 years of related industry experience. Appropriate technical qualifications to satisfy regulatory licensing, such as FAA A&P, are also necessary.

Is there a physical component to the job?

Yes, the job requires manual dexterity to work with tools and equipment, the ability to climb ladders, and the capacity to lift up to 50 pounds. Employees may also work in confined spaces and endure varying weather conditions.

What software skills are preferred for a Maintenance Services Representative?

Proficiency in Microsoft Office products, particularly Word, Excel, and Outlook, is preferred.

Will I be required to travel for this job?

Yes, the position may require both international and domestic travel, up to 25% of the time, to provide support at various line station locations as needed.

What kind of working hours can I expect?

Employees must be flexible and may be required to work any shift, including weekends and holidays.

What is the work environment like for this position?

The work environment can be high-stress and high-pressure, often involving troubleshooting in various conditions, including exposure to noise and congested areas.

Are there any specific background checks that need to be passed?

Yes, candidates must be able to pass extensive security and background checks as part of the hiring process.

What skills are necessary for success in this role?

Necessary skills include the ability to read and comprehend technical instructions, electronic troubleshooting knowledge, and resourcefulness in completing tasks effectively.

Does this position require a driver's license?

Yes, a valid driver's license is required, along with the ability to meet airport authority requirements for access and vehicle operation on their premises.

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Panasonic

Live Your Best

Manufacturing & Electronics
Industry
10,001+
Employees
1918
Founded Year

Mission & Purpose

Founded in 1918, and today a global leader in developing innovative technologies and solutions for wide-ranging applications in the consumer electronics, housing, automotive, industry, communications, and energy sectors worldwide, the Panasonic Group switched to an operating company system on April 1, 2022 with Panasonic Holdings Corporation serving as a holding company and eight companies positioned under its umbrella. The Group reported consolidated net sales of 8,378.9 billion yen for the year ended March 31, 2023.