Manager, Major Accounts

SiriusXM

2mo ago

Applications are closed

Job
Full-time
Senior Level
Sales & Business Development
Atlanta

Requirements

Minimum 5 years Digital Media experience; Advertising Sales, Account Management/Sales Operations, Marketing or Media
Extremely motivated, proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner
Excellent client service and verbal and written communication skills; results driven with strong analytical skills
Affinity for digging into research and crafting audience narratives
Enjoy working in a collaborative team environment, sharing knowledge across the department
Exercises independent judgment, methods and techniques and evaluation criteria for obtaining results
Knowledge of programmatic
Influences decisions within Client Services and across the broader organization
Experience working with major brands demonstrating an advanced level of experience in brand marketing, competitive landscape, local market and other media
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
Must have legal right to work in the U.S.

Responsibilities

Act in partnership with sales and client services teams as point of contact
Represent the Pandora brand proposition internally and externally
Understand media objectives; translate client's goals into a media strategy
Establishes productive, professional relationships with major personnel in assigned accounts across all SXM platforms
Proactively leads and works with sales business partner to establish performance objectives and critical milestones
Proactively assesses, clarifies, and validates customer strategic needs
Leads solution development efforts that best address client needs, while coordinating and managing the involvement of all necessary departments
Works closely with the client services team to ensure client success
Create, distribute and present monthly reporting on forecasted, active, close, invoiced deals and how that is pacing against planned projection.
Specific duties may include but are not limited to;
Creation of custom proposals and other materials
Client Research/Data Requests: Address specific client requests related to research
Vertical Specific Insights: benchmarks, case studies, ongoing client audience materials and performance
Reporting: Oversight of campaign wrap reporting including custom reporting with research insight requests
Management and coordination of insights and optimization of campaigns across all product lines
Insight into Mobile attribution
Testing of new opportunities; tracking, rich media etc.
New Product Presentations
Prepare and present Quarterly Business Report for named account/agency

FAQs

What is the primary responsibility of the Client Services Manager for Major Accounts?

The primary responsibility of the Client Services Manager for Major Accounts is to drive the client service vision and activation for major clients, working closely with sales business partners and client services teams to develop assigned accounts and strengthen account management.

How does this role interact with sales and client services teams?

This role acts as a point of contact in partnership with sales and client services teams, representing the Pandora brand and translating clients' media objectives into effective media strategies.

What experience is required for this position?

A minimum of 5 years of experience in Digital Media, including Advertising Sales, Account Management/Sales Operations, Marketing, or Media, is required for this position.

What skills are essential for success in this role?

Essential skills include excellent client service, strong verbal and written communication, analytical skills, the ability to manage multiple tasks, and an affinity for research and audience insights.

What types of reports will I be responsible for creating and presenting?

You will be responsible for creating and presenting monthly reports on forecasted, active, closed, and invoiced deals, as well as preparing Quarterly Business Reports for named accounts or agencies.

Will I be required to work independently in this role?

Yes, the role requires exercising independent judgment, methods, and techniques for obtaining results while also collaborating with teams across the organization.

Is knowledge of programmatic advertising important for this role?

Yes, a thorough knowledge of programmatic advertising is a key requirement for success in this role.

What software skills are necessary for this position?

A thorough knowledge of the MS-Office Suite (Word, Excel, PowerPoint, Access) is necessary for this position.

Is there an emphasis on collaborative work in this role?

Yes, the role emphasizes working in a collaborative team environment and sharing knowledge across the department.

Do I need to be based in the U.S. for this job?

Yes, you must have the legal right to work in the U.S. for this position.

SiriusXM

Shape the future of audio.

Entertainment & Media

Industry

1001-5000

Employees

1990

Founded Year

Mission & Purpose

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.