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Manager of Revenue Operations

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Steer

3mo ago

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • Boston

AI generated summary

  • You must have a relevant bachelor's degree, 3+ years in revenue operations or analytics, team leadership, CRM expertise, strong analytical skills, and excellent communication abilities.
  • You will analyze sales data, generate reports, collaborate with teams, monitor KPIs, automate workflows, create dashboards, assist sales, and lead a team to optimize revenue operations.

Requirements

  • Must Have
  • Bachelor's degree (advanced degree in quantitative or business-related fields preferred) or equivalent experience in a relevant field.
  • 3+ years of experience in business planning, revenue operations, sales analytics, finance, or a related area.
  • 2+ years of experience in leading teams and cross-functional process improvements.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Expertise in Hubspot or similar CRM platforms.
  • Strong analytical and problem-solving skills, with the ability to build logical analytical frameworks.
  • Excellent communication, negotiation, and presentation skills, both written and verbal.
  • Experience handling sensitive information with sound judgment in what can be shared internally and externally.
  • Ability to develop and present dashboards and PowerPoint presentations to large audiences.
  • Ability to manage multiple projects in a fast-paced and dynamic environment.
  • Ability to commute to the Waltham, MA office 2-3x per week.
  • Nice to Have
  • SQL queries or similar programming languages.
  • Tableau or other business intelligence software.
  • Pendo, Recurly, Looker or Oracle experience.

Responsibilities

  • Leverage sales data, customer trends, and financial information to generate actionable insights and forecasts for revenue optimization.
  • Provide timely and accurate reporting through tools like Hubspot, Snowflake, Tableau, and Looker to meet evolving business needs.
  • Analyze revenue performance, identify trends, and provide recommendations to drive growth and profitability.
  • Collaborate with cross-functional teams, including sales, marketing, and finance, to develop data-driven solutions for operational challenges.
  • Monitor and analyze KPIs that impact revenue, delivering clear scorecards and actionable presentations to stakeholders.
  • Participate in enhancing analytical processes, including automating reporting workflows.
  • Create and manage dashboards and visualizations that translate complex data into digestible formats for both technical and non-technical audiences.
  • Proactively assist the sales team with data requests and create new reports that improve operational efficiency.
  • Lead and mentor a team of two sales analysts to support their growth and achieve departmental goals.
  • Develop and implement revenue operations strategies and processes to drive efficiency and growth.

FAQs

What is the main responsibility of the Manager of Revenue Operations?

The main responsibility is to drive profitable revenue growth by providing end-to-end analytics and operational insights, ensuring revenue-driving teams have actionable data and strategic intelligence.

What tools will I be using in this role?

You will be using tools like Hubspot, Snowflake, Tableau, and Looker to provide timely and accurate reporting and analyze revenue performance.

What is the expected work location for this position?

The position is hybrid in Waltham, MA, requiring 2-3 days onsite per week.

How many team members will I be leading in this role?

You will be leading and mentoring a team of two sales analysts.

What qualifications are required for this role?

A Bachelor's degree in a relevant field is required, along with 3+ years of experience in business planning, revenue operations, sales analytics, or a related area.

What are the "nice to have" skills for this position?

Nice to have skills include SQL query knowledge, experience with Tableau or other business intelligence software, and familiarity with tools like Pendo, Recurly, Looker, or Oracle.

What is the length of the interview process?

The interview process involves several stages, including an initial screen, interviews with the hiring manager and cross-collaboration teams, a career journey interview, an executive interview, and a case study presentation.

What benefits does Steer offer its employees?

Steer offers 100% employer-paid medical insurance, flexible PTO, generous parental leave, a 401k plan, a learning stipend, work-from-home equipment, and opportunities for career growth and development.

How can I demonstrate my fit for the role if I don’t meet every requirement?

Steer values diverse backgrounds and experiences, so even if you don’t meet every requirement, you are encouraged to apply and showcase your unique skills and perspectives.

What types of projects will I be handling in this role?

You will be managing multiple projects related to revenue operations, analytics, and reporting in a fast-paced and dynamic environment.

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Steer

We are a global consultancy working across cities, infrastructure & transport, helping people, places & economies thrive

Consulting
Industry
201-500
Employees
1978
Founded Year

Mission & Purpose

Steer is a UK-based company that operates in the field of transportation and urban planning. They provide consulting services related to transportation infrastructure, sustainable mobility solutions, and urban development. With expertise in areas such as traffic management, public transport, and smart city planning, Steer plays a vital role in shaping efficient and sustainable urban environments. Their focus is on creating innovative solutions that enhance transportation systems, reduce congestion, and contribute to the overall well-being of communities. For specific details about their services and projects, it's recommended to refer directly to the company's official materials.

Culture & Values

  • We are bold

    In an ever-changing world, we have always been a company that evaluates the current situation and is unafraid to make bold decisions. We are continuously challenging ourselves and always learning.

  • We are global

    Our teams are made up of people from across the globe. We embrace diverse cultures and experiences, thriving on these differences. It enables us to share local knowledge on an international scale.

  • We are open

    There is a culture of approachability at Steer; you can talk to anyone, anywhere. We prosper by building relationships and are always interested in hearing each other’s ideas and opinions.

  • We are unique

    We are a mix of experts, specialists and generalists and every single person shapes who we are. At Steer, you can really ‘be yourself’, while we create openness and opportunity to allow you to be the best you can.

  • We are inclusive

    Our role in helping people, places and economies thrive means that we take our social and cultural responsibilities seriously and that they form an important part of our culture and values.

  • We love what we do

    Above all else, we are passionate about our work. We have a tangible sense of pride in the work we deliver, which drives us all to make a difference. A difference that helps people, places and economies thrive.