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Manager of Revenue Operations, SaaS

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Steer

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Business, Operations & Strategy
  • Boston

AI generated summary

  • You must have a bachelor’s degree, 3+ years in revenue operations, 2+ years leading teams, CRM expertise, strong analytics skills, and proficiency in Microsoft Office. Commuting to Waltham is required.
  • You will analyze sales data, provide insights and reports, collaborate with teams, monitor KPIs, automate processes, manage dashboards, support the sales team, and mentor two analysts.

Requirements

  • Must Have
  • Bachelor's degree (advanced degree in quantitative or business-related fields preferred) or equivalent experience in a relevant field.
  • 3+ years of experience in business planning, revenue operations, sales analytics, finance, or a related area.
  • 2+ years of experience in leading teams and cross-functional process improvements.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Expertise in Hubspot or similar CRM platforms.
  • Strong analytical and problem-solving skills, with the ability to build logical analytical frameworks.
  • Excellent communication, negotiation, and presentation skills, both written and verbal.
  • Experience handling sensitive information with sound judgment in what can be shared internally and externally.
  • Ability to develop and present dashboards and PowerPoint presentations to large audiences.
  • Ability to manage multiple projects in a fast-paced and dynamic environment.
  • Ability to commute to the Waltham, MA office 2-3x per week.
  • Nice to Have
  • SQL queries or similar programming languages.
  • Tableau or other business intelligence software.
  • Pendo, Recurly, Looker or Oracle experience.

Responsibilities

  • Leverage sales data, customer trends, and financial information to generate actionable insights and forecasts for revenue optimization.
  • Provide timely and accurate reporting through tools like Hubspot, Snowflake, Tableau, and Looker to meet evolving business needs.
  • Analyze revenue performance, identify trends, and provide recommendations to drive growth and profitability.
  • Collaborate with cross-functional teams, including sales, marketing, and finance, to develop data-driven solutions for operational challenges.
  • Monitor and analyze KPIs that impact revenue, delivering clear scorecards and actionable presentations to stakeholders.
  • Participate in enhancing analytical processes, including automating reporting workflows.
  • Create and manage dashboards and visualizations that translate complex data into digestible formats for both technical and non-technical audiences.
  • Proactively assist the sales team with data requests and create new reports that improve operational efficiency.
  • Lead and mentor a team of two sales analysts to support their growth and achieve departmental goals.
  • Develop and implement revenue operations strategies and processes to drive efficiency and growth.

FAQs

Is this position fully remote?

No, this role is hybrid and requires 2-3 days onsite per week in Waltham, MA.

What is the interview process for this role?

The interview process includes an initial screen, a hiring manager interview, a cross-collaboration interview, a career journey interview, an executive interview, and a case study presentation, followed by reference checks.

What educational background is required for this position?

A bachelor's degree is required, preferably in a quantitative or business-related field, or equivalent experience in a relevant area. Advanced degrees are preferred.

How many years of experience are needed for this role?

A minimum of 3 years of experience in business planning, revenue operations, sales analytics, finance, or a related area is required, along with at least 2 years of experience in leading teams and cross-functional process improvements.

What kind of software tools will I be working with?

You will work with Hubspot, Snowflake, Tableau, Looker, and Microsoft Office Suite, among other tools.

Is there any opportunity for career growth in this position?

Yes, Steer offers opportunities for career growth and development as part of its collaborative and innovative work culture.

What benefits does Steer offer?

Steer offers 100% employer-paid medical insurance, flexible PTO with a minimum of 15 days, generous parental leave, a 401k plan, a learning stipend, WFH equipment, and the chance to work with the latest technology.

What specific skills are required for this role?

Strong analytical and problem-solving skills, excellent communication, negotiation, and presentation abilities, proficiency in Microsoft Office, expertise in CRM platforms like Hubspot, and the ability to manage multiple projects in a fast-paced environment are essential.

Would experience with SQL or business intelligence software be considered an asset?

Yes, experience with SQL queries, Tableau, or other business intelligence software is considered a nice-to-have for this role.

Are applications welcomed from diverse backgrounds?

Yes, Steer values diversity and encourages applicants from diverse backgrounds and industries to apply.

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Steer

We are a global consultancy working across cities, infrastructure & transport, helping people, places & economies thrive

Consulting
Industry
201-500
Employees
1978
Founded Year

Mission & Purpose

Steer is a UK-based company that operates in the field of transportation and urban planning. They provide consulting services related to transportation infrastructure, sustainable mobility solutions, and urban development. With expertise in areas such as traffic management, public transport, and smart city planning, Steer plays a vital role in shaping efficient and sustainable urban environments. Their focus is on creating innovative solutions that enhance transportation systems, reduce congestion, and contribute to the overall well-being of communities. For specific details about their services and projects, it's recommended to refer directly to the company's official materials.

Culture & Values

  • We are bold

    In an ever-changing world, we have always been a company that evaluates the current situation and is unafraid to make bold decisions. We are continuously challenging ourselves and always learning.

  • We are global

    Our teams are made up of people from across the globe. We embrace diverse cultures and experiences, thriving on these differences. It enables us to share local knowledge on an international scale.

  • We are open

    There is a culture of approachability at Steer; you can talk to anyone, anywhere. We prosper by building relationships and are always interested in hearing each other’s ideas and opinions.

  • We are unique

    We are a mix of experts, specialists and generalists and every single person shapes who we are. At Steer, you can really ‘be yourself’, while we create openness and opportunity to allow you to be the best you can.

  • We are inclusive

    Our role in helping people, places and economies thrive means that we take our social and cultural responsibilities seriously and that they form an important part of our culture and values.

  • We love what we do

    Above all else, we are passionate about our work. We have a tangible sense of pride in the work we deliver, which drives us all to make a difference. A difference that helps people, places and economies thrive.