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Manager, Sales & Operations Planning (S&OP)

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Zapp

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
  • London

AI generated summary

  • You need 4+ yrs experience in S&OP, demand forecasting, and supply chain, a relevant degree, strong analytical skills, excellent communication, and deep understanding of online grocery sector dynamics. SQL/Python skills a plus.
  • You will analyze data, market trends, & customer behavior to forecast demand, maintaining inventory levels & minimizing supply chain risks for online grocery & retail operations. Lead S&OP meetings & drive continuous process improvements.

Requirements

  • At least 4 years previous experience in Sales & Operations Planning, demand forecasting, and supply chain management, preferably in the online grocery or retail industry.
  • Degree in Mathematics and Computing, Supply Chain Management, Engineering, or a related field.
  • Strong analytical and data-driven decision-making skills, with proficiency in using G-suite packages and advanced Excel tools. SQL and Python skills are a plus.
  • Excellent communication and interpersonal abilities, adept at collaborating with diverse teams and stakeholders at all levels.
  • Deep understanding of supply chain dynamics, inventory management, and distribution strategies specific to the online grocery and convenience sector.
  • Capacity to analyse and predict potential gaps and related root causes in the supply chain dynamics

Responsibilities

  • Utilise data analytics, market trends, and customer behaviour insights to generate precise demand forecasts for groceries and household goods, taking into account seasonality and trends.
  • Develop, implement, and continuously improve the S&OP process.
  • Work closely with the supply chain team to maintain inventory levels, ensuring product availability whilst minimising excess stock and waste.
  • Define and track KPIs relevant to online grocery and convenience retail, using data-driven insights to make informed decisions.
  • Proactively identify and address potential supply chain risks, implementing contingency plans to minimise disruptions and maintain consistent product availability.
  • Lead regular S&OP meetings with relevant stakeholders to review performance, discuss demand-supply gaps, and align on corrective actions.
  • Continuously seek opportunities to optimise the S&OP process and systems, enhancing efficiency, agility, and customer satisfaction.

FAQs

What is the main focus of the Manager, Sales & Operations Planning role at Zapp?

The main focus of the Manager, Sales & Operations Planning role at Zapp is to grow and develop the best-in-class premium convenience proposition for our customers.

What makes Zapp stand out among digital-first, premium convenience retailers in London?

Zapp is considered London's leading digital-first, premium convenience retailer, distinguishing itself from competitors with its relentless focus on providing the best-in-class premium convenience products and services.

What are the responsibilities of the Manager, Sales & Operations Planning in this role?

The Manager, Sales & Operations Planning is responsible for overseeing and optimizing the sales and operations planning process to ensure operational efficiency and customer satisfaction at Zapp.

How does the Manager, Sales & Operations Planning contribute to Zapp's growth and development?

The Manager, Sales & Operations Planning plays a crucial role in driving growth and development at Zapp by continuously improving and optimizing the sales and operations planning process to meet the needs of our customers and stakeholders.

Zapp

Transforming convenience retail

Retail & Consumer Goods
Industry
501-1000
Employees
2020
Founded Year

Mission & Purpose

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the worlds leading investors and our team has scale-up and exit experience at companies such as Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.