FAQs
Is this position remote-based?
Yes, this is a remote-based position within Canada, specifically for Western Canada.
What type of security clearance is required for this role?
This position requires Reliability Status Clearance for Protected B level data due to the support of a contract with the Government of Canada.
What organization is this position affiliated with?
This position supports Lifemark's Rehabilitation Services and Vocational Assistance Program (RSVP), delivered on behalf of Veterans Affairs Canada.
What are the primary responsibilities involved in this role?
Responsibilities include developing and managing partner relationships, monitoring satisfaction and referral trends, ensuring high service delivery levels, providing quality assurance, and collaborating with internal teams.
How many years of experience are required for this position?
A minimum of 3-5+ years' experience working in rehabilitation or assessments is required.
Is proficiency in French necessary for this position?
Proficiency in French is an asset, but not mandatory. Knowledge of multiple languages is valued.
What educational background is preferred for applicants?
A university degree in a relevant healthcare domain, such as Applied Health, Kinesiology, Health Sciences, or Disability Management, is preferred.
What skills are essential for success in this role?
Essential skills include excellent relationship building, communication, problem-solving, analytical skills, and the ability to resolve complex issues.
Does Lifemark provide accommodations for applicants with disabilities?
Yes, Lifemark welcomes and encourages applications from people with disabilities and provides accommodations upon request during the selection process.
What kind of training or support will I receive in this role?
You will assist in the preparation and distribution of materials, resources, or training as required, and collaborate with Lifemark's internal clinical and operational teams for service delivery support.