Logo of Huzzle

Manager Strategy & Operations

  • Job
    Full-time
    Senior Level
  • Consulting
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You need strategic planning experience, strong financial acumen, excellent communication skills, analytical abilities, program management expertise, and fluency in German and English.
  • You will develop strategies, optimize operations, manage projects, analyze markets, track performance, collaborate on tech initiatives, and lead change management for business growth and efficiency.

Requirements

  • Extensive experience in strategic planning and execution, ideally within a complex and fast-moving environment, such as consulting or corporate strategy
  • Strong commercial and financial acumen in order to provide critical and key strategic insight across all areas of the business
  • Strong people skills with the ability to influence and collaborate with senior management and cross-functional teams
  • Exceptional analytical skills with a keen eye for detail, capable of translating complex data into clear, actionable strategies
  • Excellent communication skills, both written and verbal, with the ability to convey complex information in a concise and compelling manner
  • Experience in program management, with a track record of successfully overseeing and delivering large-scale initiatives
  • Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities with a focus on delivering results, both in German and English
  • A strong sense of ethics and integrity

Responsibilities

  • Develop and Execute Strategic Initiatives: Design and implement high-impact strategies to drive business growth, operational efficiency, and market expansion in the food delivery sector.
  • Optimise Operational Processes: Identify and streamline key operational processes across logistics, customer service, and delivery operations to enhance overall efficiency and customer satisfaction.
  • Lead Cross-Functional Projects: Oversee and manage complex, cross-functional projects, ensuring alignment with company objectives, timely execution, and effective collaboration across teams.
  • Market Analysis and Competitive Benchmarking: Conduct in-depth market analysis and competitive benchmarking to identify growth opportunities, emerging trends, and potential risks, using insights to guide strategic decisions.
  • Performance Tracking and Reporting: Establish KPIs, monitor performance metrics, and provide regular reports to senior leadership, offering actionable insights and recommendations for continuous improvement.
  • Collaborate with Technology and Product Teams: Partner closely with the technology and product teams to drive innovation, enhance the customer experience, and support the rollout of new features and services.
  • Drive Change Management: Lead change management initiatives to implement new processes, technologies, or business models, ensuring smooth transitions and alignment with strategic goals.

FAQs

What are the main responsibilities of the Manager Strategy & Operations role?

The main responsibilities include developing and executing strategic initiatives, optimizing operational processes, leading cross-functional projects, conducting market analysis and competitive benchmarking, tracking performance and reporting, collaborating with technology and product teams, and driving change management initiatives.

What qualifications are preferred for this position?

Preferred qualifications include extensive experience in strategic planning and execution, strong commercial and financial acumen, excellent people skills, exceptional analytical skills, excellent communication skills, experience in program management, the ability to thrive in a dynamic environment, and a strong sense of ethics and integrity.

Is fluency in languages other than German required for this role?

Yes, fluency in English is also required, as the ability to communicate in both German and English is essential for this position.

What is the company’s stance on diversity and inclusion?

Just Eat Takeaway.com is committed to creating an inclusive culture that encourages diversity of people and thinking, ensuring that all employees feel they belong and can bring their authentic selves to work.

What can I expect from the company culture?

The company culture at Just Eat Takeaway.com is described as fun, fast-paced, and supportive, emphasizing movement, growth, and the celebration of their employees, referred to as JETers.

What opportunities for growth does this role offer?

This role offers the opportunity to work closely with senior leaders, drive strategic initiatives, manage talented teams, and shape the future direction of the company, which can lead to career advancement.

Will I be involved in technology and product innovation?

Yes, this role requires collaboration with technology and product teams to drive innovation and enhance the customer experience, supporting the rollout of new features and services.

Is experience in the food delivery sector necessary for this position?

While experience in the food delivery sector is not explicitly stated as necessary, extensive experience in strategic planning within a complex and fast-moving environment is highly preferred.

What type of projects will I manage in this role?

You will oversee and manage complex, cross-functional projects aligned with company objectives, ensuring timely execution and effective collaboration across teams.

How does the company measure performance in this role?

Performance is tracked through established KPIs and performance metrics, with regular reporting to senior leadership that provides actionable insights and recommendations for continuous improvement.

Technology
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

Just Eat Take​away​.com is a lead­ing glob­al online food deliv­ery mar­ket­place, con­nect­ing con­sumers and restau­rants through our plat­form in 20 coun­tries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table.

Culture & Values

  • #Lead

    We’re proud to be a global leader in the online food delivery market. Not just in restaurant choice and order numbers, but also by creating innovative and sustainable solutions.

  • #Deliver

    We deliver more than just fantastic food, both to our customers and ourselves. We work together to ensure success and grow our business.

  • #Care

    We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.

Benefits

  • Our Mental Health First Aiders

    Our global community of Mental Health First Aiders (MHFA’s) support our mission to create a healthy and safe working environment at JET by encouraging people to speak up about their struggles and about their wellbeing in an open and positive way.

  • Wellbeing Coaching

    ​​​Sometimes we need a helping hand to achieve our wellbeing goals or to make positive lifestyle changes. At JET, employees have access to a global network of wellbeing coaches to support them to make small changes that lead to big improvements for their wellbeing.

  • Employee Assistance Programme

    We have our confidential Employee Assistance Programme that provides our JETers and their family members with access to emotional, financial, legal and other practical support 24/7/365.

  • Training and ongoing campaigning

    We run campaigns, initiatives and training to educate and empower our JETer’s and their managers to not only take care of themselves but also of each other.