Marketing and Design Manager

Compass Group

21d ago

Job
Full-time
Senior Level
Marketing
Design
Oxford

AI generated summary

You need strong project management, communication, and design skills, proficiency in Adobe or Canva, and experience in marketing, events, and the foodservice industry, ideally in higher education.
You will manage branding, design marketing materials, oversee internal communications, plan promotions, support events, conduct market research, and analyze marketing performance metrics.

Requirements

Strong project management skills with the ability to handle multiple tasks and deadlines simultaneously.
Exceptional communication and interpersonal skills, capable of building rapport with diverse stakeholders.
Expertise in social media management, including content creation, scheduling, and community engagement.
Proficient in design software (e.g., Adobe Creative Suite, Canva) for producing high-quality digital and print assets.
Creative thinker with the ability to develop fresh and engaging marketing ideas.
Strong analytical skills with the ability to interpret data and make informed marketing decisions.
Experience in event planning and marketing activations.
Knowledge of the foodservice or hospitality industry is a plus.
You have relevant experience and sound knowledge of marketing design and marketing implementation process.
Practical experience in either Canva or the Adobe Creative Suite is essential.
You have experience in delivering events.
You have sound knowledge or experience in the hospitality, food and beverage sector.
Experience within higher education is desirable.
You are able to liaise, support and manage marketing initiatives with a variety of internal stakeholders, often as the key driver.
You are resourceful, energetic and come with the ability to generate ideas and act on them.
You have the ability to gain and keep confidence of stakeholders and build effective relationships.
You have effective written and oral communication skills.
You have a relevant tertiary qualification and/or relevant experience.

Responsibilities

Brand and Design:
Follow and champion the branding guidelines across Food at Brookes at Oxford Brookes University campuses. Ensure the wider Gather & Gather team are trained and competent to utilise and apply the branding guidelines as and when required.
Design and manage all marketing materials including digital menus, social media content, print menus, posters and signage.
Manage the design workflow process from submission to execution from various stakeholders.
Oversee and manage the relationship with Brookes Print Room, ensuring high quality output and a strong working relationship.
Stakeholder Relationships:
Manage and drive the internal communications for three separate groups of stakeholders including the client, Brookes Union and Gather & Gather staff
Carefully consider specific client feedback and suggestions, weighting them against commercial outcomes and opportunities in a supportive and authentic manner.
Marketing Promotions and Storytelling:
Carefully consider marketing promotions and activity carried out through the academic year, providing a comprehensive plan of exciting and engaging activity.
Support and continue the development of app engagement, including loyalty initiatives, promotional offers and campus engagement activities.
Collaborate with the kitchen team, sustainability, operations and front-line teams to create engaging storytelling around food offerings and sustainability initiatives.
Oversee social media management, content creation, and customer engagement to build a vibrant online presence.
Event Management:
Support the execution of key events including orientation weeks, open days, seasonal activities and hospitality events from design to delivery.
Research and Reporting:
Conduct market research to identify trends, customer preferences and areas for growth.
Manage and oversee survey feedback, including the design of appropriate benchmarking, questions, flow of feedback, NPS scoring and mystery visits. Ensure the Senior Leadership Team within Gather & Gather are briefed monthly on updates or feedback that can help their work thrive.
Monitor and analyse marketing performance metrics to measure campaign effectiveness and ROI.

FAQs

What is the job title for this position?

The job title is Marketing and Design Manager.

Where is the job located?

The job is located at Oxford Brookes University.

What is the salary range for this position?

The salary range is £35,000 - £40,000 per annum.

What are the working hours for this role?

The working pattern is 40 hours per week, Monday to Friday.

How many days a week will I need to be on-site?

You will need to be on-site 4 days a week in a hybrid work format.

Are there opportunities for personal development?

Yes, there are personal development and training opportunities available.

Is experience in higher education desirable for this role?

Yes, experience within higher education is desirable for this position.

What qualifications or experience are required for this role?

A relevant tertiary qualification and/or relevant experience, along with sound knowledge of marketing design and implementation processes, are required.

What skills are essential for the Marketing and Design Manager?

Essential skills include strong project management, communication and interpersonal skills, proficiency in design software, and strong analytical skills.

What benefits do employees receive?

Employees receive benefits such as life assurance, pension scheme, holiday allowance, private medical eligibility, eye care, and access to a wellbeing strategy among others.

Will I be managing relationships with stakeholders?

Yes, managing relationships with diverse stakeholders is a key responsibility of this role.

What type of marketing will I be responsible for?

You will be responsible for branding, promotional campaigns, customer engagement, and social media management among other marketing activities.

Compass Group

Manufacturing & Electronics

Industry

10,001+

Employees

1941

Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.