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Marketing Executive | Hilton Dubai Palm

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Hilton

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Marketing
  • Dubai

AI generated summary

  • You need relevant marketing experience, project management skills, proficiency in MS Office, strong communication, a customer-focused attitude, and a creative mindset for hospitality.
  • You will execute marketing strategies, manage campaigns, support brand standards, handle social media, analyze competitors, maintain databases, and collaborate with teams to achieve marketing goals.

Requirements

  • Educated to college level or equivalent in work experience
  • Experience in a similar marketing role
  • Proven experience of supporting, planning and managing project work to tight deadlines
  • Experience of the main functions of marketing and leading smaller projects
  • Demonstrated ability to interact effectively with various levels of management
  • Proven experience of working to and understanding key marketing and eCommerce plans and strategies
  • Excellent written and verbal communication skills in English. High-level proficiency of native language dependant on location of role
  • Proficiency in Microsoft Office applications, budget management and project and time management
  • Demonstrates an understanding of commercial awareness, able to adapt to changing priorities with key judgement and decision-making skills
  • Ability to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals
  • Professional approach, clean and well-groomed at all times
  • Friendly demeanor, positive and enthusiastic attitude with strong customer focus and able to work independently
  • Honesty, integrity, passion for hard work
  • Demonstrated self-starter, with excellent attention to detail
  • Creatively minded and has a thirst to work in marketing for the hospitality industry
  • Enjoys working collaboratively and is a key team player with a “can do” attitude and thrives on a challenge
  • Good understanding of Hilton, its core values and management structure

Responsibilities

  • Execute and coordinate all agreed hotel marketing strategies and monitor on-going marketing campaign performance and reporting as directed by the Line Manager
  • Support the Line Manager by developing and implementing promotional activity, merchandising and collaterals for all hotel departments
  • Execution of all marketing activities for special events, merchandising campaigns, exhibitions and property inspections
  • Assist with and at times lead on-site photos shoots and hotel filming whilst ensuring all relevant administration duties are completed and approved
  • Monitor and support all social media activity for the cluster and support departmental initiatives
  • Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards, using the right tone of voice and that content is compliant with corporate guidelines
  • Support and identify opportunities with the Line Manager to grow and develop loyalty marketing activities with HHonors and other booker incentive schemes
  • Execute and implement appropriate use of marketing content, creative resources, translation and photography while optimising an effective online presence in line with regional strategy
  • Respond to customer postings as appropriate tackling any complaints and issues
  • Develop, maintain and grow hotel databases to promote all hotel disciplines including targeted HHonors campaigns
  • Execute the hotels’ quarterly audit report on specific initiatives and promotions
  • Monitor and review all third party website content, ensure it is accurate, current and reflects each hotel
  • Execute and report competitive analysis on the hotels’ food and beverage and eCommerce marketing activities
  • Ensure all hotels have appropriate marketing content to include up to date media lists, marketing collateral, photo library, newsletters, brochures, desktop publishing and all matters relating to marketing
  • Support and assist management of all marketing projects including resources with budget implications
  • Produce tracking documents and hotel fact sheets including preparing PowerPoint presentations with excellent attention to detail as directed by head of department
  • Achieve agreed performance goals and marketing objectives of role set out by the cluster Line Manager
  • Support the Line Manager in executing effective content management across all available channels, including hotel website, OTAs, social media, mobile marketing and partnership programs
  • Establish and maintain effective rapport and open communication with all hotel disciplines
  • Develop strong working relationships with various levels of Hilton’s personnel including cluster and regional teams and comply to Hilton’s core values
  • Develop and manage working relationships with key members of the creative and media agencies
  • Work effectively within the cluster marketing team as well as supporting relationships with cluster and regional levels on relative projects and promotional campaigns
  • Excel at being an effective team player in all aspects of the role

FAQs

What is the primary responsibility of the Marketing Executive at Hilton Dubai Palm?

The primary responsibility of the Marketing Executive is to assist in achieving key objectives in line with the annual marketing plan, manage smaller individual projects, and oversee day-to-day administrative duties for the hotel.

What qualifications are required for the Marketing Executive position?

Candidates should be educated to college level or equivalent in work experience, have experience in a similar marketing role, and demonstrate excellent written and verbal communication skills in English.

Is previous experience in project management necessary for this role?

Yes, proven experience of supporting, planning, and managing project work to tight deadlines is required for the Marketing Executive position.

What are some key tasks the Marketing Executive will perform?

Key tasks include executing hotel marketing strategies, developing promotional activity, overseeing marketing for special events, managing social media activity, and maintaining accurate marketing content.

Will the Marketing Executive be responsible for developing team members?

No, the executive role focuses more on self-development rather than developing team members.

What skills are essential for the Marketing Executive role?

Essential skills include strong communication abilities, proficiency in Microsoft Office applications, commercial awareness, and the capacity to work collaboratively with various individuals.

How does Hilton expect the Marketing Executive to handle customer complaints on social media?

The Marketing Executive is expected to respond appropriately to customer postings, tackling complaints and issues in a professional manner.

Will the Marketing Executive be working independently or as part of a team?

The Marketing Executive will work both independently on smaller projects and as part of a team, particularly within the cluster marketing team.

What is Hilton's vision regarding guest experiences?

Hilton's vision is "to fill the earth with the light and warmth of hospitality," which unites the team to create remarkable hospitality experiences around the world every day.

Is knowledge of Hilton's core values important for the Marketing Executive?

Yes, a good understanding of Hilton's core values and management structure is important for the role.

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Hilton

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay