FAQs
What is the primary responsibility of a Medical Information Associate at PrimeVigilance?
The primary responsibility of a Medical Information Associate is to handle medical information inquiries in both English and Swedish, as well as manage pharmacovigilance activities such as the initial intake of adverse events.
Is fluency in any specific languages required for this position?
Yes, fluency in both English and Swedish is required for the Medical Information Associate position.
What qualifications are necessary to apply for this role?
An undergraduate degree in life sciences or an equivalent advanced degree, along with customer service experience, is necessary to apply for this role.
Does PrimeVigilance provide training for this position?
Yes, PrimeVigilance offers training and career development opportunities internally to support the growth of staff in their roles.
Are there opportunities for professional growth within the company?
Yes, there is a strong emphasis on personal and professional growth at PrimeVigilance, and employees are encouraged to pursue opportunities for advancement.
What software skills are important for this role?
Advanced knowledge of MS Word and Excel is important for the role of Medical Information Associate.
Is there a focus on company culture at PrimeVigilance?
Yes, PrimeVigilance prioritizes diversity, equity, and inclusion, creating a human-centric environment where employees of all backgrounds can contribute and grow.
Will I need to handle calls as part of this job?
Yes, part of the role includes acting as a call handling agent within the Medical Information dedicated call center.
Are there any specific skills that would be advantageous for this position?
Yes, excellent attention to detail, organizational skills, independent problem-solving skills, and a responsible approach to work duties are all advantageous for this position.
What values does PrimeVigilance hold?
PrimeVigilance operates with core values of Quality, Integrity & Trust, Drive & Passion, Agility & Responsiveness, Belonging, and Collaborative Partnerships.