FAQs
What are the typical working hours for the Medical Office Receptionist position?
The working hours are full-time, 40 hours weekly, including Monday from 7:00am - 5:00pm, Tuesday from 8:00am - 5:00pm, Wednesday from 7:00am - 12:00pm, Thursday from 8:00am - 5:00pm, and Friday from 7:00am - 2:00pm.
What qualifications are required for this role?
A high school diploma or equivalent is required, along with strong preference given to candidates with six months of medical experience in a clinic, medical scheduling and insurance verification experience, and customer service experience in a business office.
Is being bilingual an advantage for this position?
Yes, being bilingual in English and Spanish is preferred and considered advantageous for this role.
What specific tasks will the Medical Office Receptionist be responsible for?
Responsibilities include patient check-in, answering phone calls, scheduling appointments, obtaining accurate patient and insurance information, managing patient check-out, and performing record filing and retrieval.
What key skills are necessary for success in this position?
Successful candidates should have strong communication, interpersonal, customer service, and organizational skills, with the ability to multitask in a fast-paced environment and possess attention to detail.
Are there any benefits offered to employees in this role?
Yes, benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program, and other benefits.
What is the work environment like at the Family Care Clinic?
The clinic emphasizes collaboration, teamwork, and offers a fast-paced environment with growth and development opportunities.
Where is the Family Care Clinic located?
The clinic is located at 7001 Granbury Road, Fort Worth, TX 76123.
How can I apply for this position or get more information?
You can explore the Texas Health careers site for more information on benefits and job listings, or email your questions to recruitment@texashealth.org.
Is experience in a high-volume clinic necessary for this role?
While not mandatory, having experience in a high-volume clinic is strongly preferred as it will help in managing the fast-paced environment of the Family Care Clinic.